This Sources Sought opportunity from Department Of Defense was posted on December 5, 2019. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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RFI - User Facing and Data Center Services (UDS)

Closed

NGA-UDS-RFI-0001Federal

Submission Closed12/19/2019, 03:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541513

New

Managed Information Technology Services

Solicitation # managed-information-technology-services

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Managed Support and Help Desk ServicesThis subcontract opportunity, titled Managed Support and Help Desk Services, is a Small Business Set Aside under NAICS code 541513 for the Department of Veterans Affairs Network Contract Office 19. The selected provider will deliver technical support, system maintenance, and help desk services to prime contractors working on VISN 19 projects, with the primary place of performance located in Aurora, Colorado. The scope of work requires the management of service requests through a ticketing system, with a strict mandate to maintain a 95 percent resolution rate within established SLA timelines. Key deliverables include the successful resolution of support tickets and the submission of comprehensive monthly performance and issue reports to ensure operational efficiency and accountability.

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System Implementation and Technical ServicesThe System Implementation and Technical Services subcontract involves providing installation, configuration, and technical deployment support for prime contractors on Department of Veterans Affairs VISN 19 projects. The scope of work includes the installation of hardware and software at VA sites, conducting functional and user acceptance testing, and managing the application of software patches and updates. The successful provider must ensure full compliance with all VA security and privacy policies to deliver a fully operational system and a comprehensive Project Work Plan. This opportunity is designated as a Total Small Business Set Aside under NAICS code 541513 and is managed by the Network Contract Office 19. The place of performance is located in Aurora, Colorado. Interested parties should note the response deadline of October 28, 2026.

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Broward County

POSTED

2 days ago

DEADLINE

in 5 days

General Info

Agency

Department Of Defense → Attn: Ms S84 - Ocs

NAICS

541513 - Computer Facilities Management Services

Place of Performance

Set-Aside

NONE

Documents

No documents available

Documents will appear here when they are available.

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Uniform Contract Format

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Timeline

PhaseClosed

PostedDec 5

Sources Sought

Response DeadlineDec 19

Deadline has passed

Submission Closed

12/19/2019, 03:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → Attn: Ms S84 - Ocs

Contacts2 people available

OfficeSPRINGFIELD, VA, 22150-7500, USA

Organization / AgencyDepartment Of Defense → Attn: Ms S84 - Ocs

Office AddressSPRINGFIELD, VA, 22150-7500, USA

Contacts

Yue M. Eng

Kelly Fowler

Full Description

This notice is to advertise the posting of a Request for Information (RFI) on the classified Acquisition Research Center (ARC) website at URL https://acq.nro.ic.gov; this notice is not the RFI. All responses shall be submitted electronically on the classified ARC website using the NGA UDS web site and selecting the RFI tab. RFI responses will not be accepted after the cut-off time and date stated in the RFI, and will not be accepted via e-mail, fax, the Submit Unsolicited link on the ARC homepage, or other means. NGA is contemplating a single-award indefinite-delivery indefinite quantity (IDIQ) contract with up to a ten-year ordering period to acquire User Facing and Data Center Services (UDS). The purpose of this Request for Information (RFI) is to assess interest and capability from Industry to provide design, engineering, implementation, operations, sustainment and disposal of user facing and data center IT services for NGA. Most importantly, NGA seeks to deliver a state-of-the-art IT baseline for the Next NGA West (N2W) program. This RFI is being issued solely for information and planning purposes and does not constitute an Invitation for Bids (IFB), a Request for Proposals (RFP), a Request for Quotations (RFQ) or an indication that the Government will contract for any of the items and/or services contained in this notice (FAR 15.201(e)). In accordance with FAR 52.215-3 - Requests for Information or Solicitation for Planning Purposes (Oct 1997), the Government will not pay for any information/items submitted in response to this RFI. Data will not be returned. This RFI does not commit the Government to award a contract. No determination as to the viability of this requirement has been made at this point and there is currently no solicitation for this effort. Any solicitation resulting from this RFI will be announced separately. Based on your response to this RFI, the Government may contact you for follow-up questions and/or a one-on-one session. If you do not already have an ARC account, please visit the UNCLASSIFIED ARC website for Registration at https://acq.westfields.net and click on the "Register" link at the top right of the page to create an account. Should you have any questions regarding the use of the ARC, please contact the ARC Web Team at acehelpdesk@westfields.net.