RFO 454-26-0146-34060-YF

The Texas Department of Insurance is seeking a comprehensive Evidence Management System through Request for Offers RFO454-26-0146-34060-YF, with responses due by June 4, 2026, at 3:00 p.m. Central time. Solicited under NAICS code 518210, the contract is targeted at SLED organizations and requires a solution that securely handles digital evidence including surveillance footage, phone extractions, and audio recordings in compliance with International Association of Property and Evidence standards. The system must support secure portals for transferring evidence to district attorneys and courts, enable public submission of digital evidence, generate audit reports, track evidence location and disposition, and provide automated alerts for retention reviews. Technical specifications mandate 99.98% system uptime, 24/7 availability, 72 hours’ advance notice for planned outages, and eight-to-five Central time technical support Monday through Friday. Password policies must comply with NIST 800-63B rev. 3, support Single Sign-On via SAML, OpenID Connect, OAuth 2, and WS-Federation, and align with Texas Administrative Code Chapters 202, 203, and 206, NIST, PCI DSS, and ISO 27001 standards. All software must be free of malware, backdoors, time locks, or disabling code, and systems must be Tx-RAMP Level 1 certified or under provisional status if contractor-hosted. The contract term begins on the date of the last signature and extends through August 31, 2027, with optional renewals for up to three one-year periods or one additional three-year period through August 31, 2030, subject to TDI’s discretion. Pricing must be submitted via a mandatory price sheet covering licenses for 40 users, software implementation and configuration, training, data storage per terabyte, and required peripheral hardware, each with optional year-by-year increments. Enhancement rates for future modifications are also solicited on an hourly, daily, or monthly basis. No travel, meal, lodging, or incidentals will be reimbursed unless explicitly authorized in writing and compliant with state regulations and receipts. Payment will follow the Texas Prompt Payment Act, processed monthly at TDI’s discretion, upon successful inspection and acceptance by TDI, which retains the right to reject non-compliant deliverables at the contractor’s expense