This Solicitation opportunity from Michigan was posted on October 9, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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RFP 6393 Online Chat Customer Support Software System

Closed

RFP 6393State & Local

Submission Closed11/18/2024, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541511

New

International

Secure Connection Portal

Solicitation # TWC001904

The Borough of Telford & Wrekin is seeking a UK-based supplier for the provision, hosting, support, and maintenance of a Secure Connection Portal. This software solution is designed to centralize the management of venue, event, tourism, and community information, allowing partners and venue operators to maintain data in a single location. The primary goal is to reduce administrative burdens and improve data accuracy by automatically sharing approved content across Council systems and third-party platforms. A critical technical requirement is the seamless integration with the Council's existing infrastructure and the Visit Telford Simpleview platform via appropriate APIs and data-sharing mechanisms. The contract, identified by solicitation number TWC001904, has an estimated value of 20,000 GBP excluding VAT. It features an initial 12-month term running from November 30, 2026, to November 29, 2027, with the possibility of three 12-month extensions based on funding or performance, potentially extending the agreement to November 2030. Proposals must be submitted electronically by November 9, 2026, at 12:00 pm. The award will be determined based on a weighted evaluation of quality at 60 percent and price at 40 percent.

Borough of Telford & Wrekin

POSTED

DEADLINE

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South Yorkshire Mayoral Combined Authority

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Data Migration & Transition SpecialistThis subcontract for a Data Migration and Transition Specialist supports prime contractors on projects for the Public Employees Retirement System of Oregon. The scope of work involves performing initial data migration and configuration services, which include analyzing member and beneficiary data formats, executing data cleansing and mapping, and utilizing ETL tools to migrate records for 420,000 members and 168,000 benefit recipients. The final deliverable is a configured dataset ready for batch processing, with a strict requirement to adhere to all PII protection policies. The project is categorized under NAICS code 541511 and will be performed in Tigard, Oregon. Interested parties should note the response deadline of November 24, 2026.

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POSTED

about 19 hours ago

DEADLINE

in 27 days

AI Contract Overview

Macomb Community College in Michigan has issued RFP 6393 to solicit proposals for an online chat customer support software system. The project aims to enhance the college's customer service capabilities through a robust and efficient chat support platform. The solicitation was posted on October 9, 2024, with a deadline for responses set for November 18, 2024. The contract is expected to be valued between $500,000 and $1,500,000, reflecting a significant investment in upgrading or implementing new customer support technology. Interested vendors are encouraged to review detailed specifications available through the provided link and direct any inquiries to the Purchasing Director, Dennis Costello, via email. This procurement is part of the college’s effort to improve engagement and support services for students and stakeholders across Michigan.

General Info

Agency

Michigan → Macomb Community College

NAICS

541511 - Custom Computer Programming Services

Place of Performance

MI, USA

Set-Aside

NONE

Documents

No documents available

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Timeline

PhaseClosed

PostedOct 9

Solicitation

Response DeadlineNov 18

Deadline has passed

Submission Closed

11/18/2024, 12:00:00 AM UTC

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Organization & Contact Information

AgencyMichigan → Macomb Community College

Contacts1 person available

OfficeN/A

Organization / AgencyMichigan → Macomb Community College

Office AddressN/A

Contacts

Dennis CostelloPurchasing Director

contact@example.gov

Full Description

RFP 6393 - Online Chat Customer Support Software System. Location: Macomb County, Michigan, United States. Issued by: Macomb Community College. For detailed specifications related to RFP 6393, please refer to the attached documents.