This Solicitation opportunity from Texas was posted on December 18, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
RFP Advanced Observability Platform Monitoring Solution
Contract Overview
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The San Antonio Water System is seeking proposals for a comprehensive observability platform designed to enhance monitoring and incident management across its entire IT infrastructure. The contract involves acquiring a solution capable of integrating with existing monitoring tools to provide centralized visibility into systems such as SCADA, enterprise networks, hybrid servers, and applications. The goal is to facilitate rapid detection, analysis, and resolution of incidents, thereby improving system reliability, security, and operational efficiency. Bidders are encouraged to submit their proposals electronically or via sealed bids by January 9, 2025, with the contract period remaining valid for 90 days post-bid opening. The contract value is estimated between $500,000 and $2,000,000, and the project emphasizes technical integration, real-time monitoring, and incident management capabilities. The solicitation process includes detailed instructions for bid submission, emphasizing the importance of timely delivery and proper marking of sealed bids. The Purchasing Department offers assistance in bid interpretation and encourages online submissions to streamline the process. For technical support, bidders can contact Ion Wave’s Customer Success Team. The contract aims to select a vendor capable of providing a robust, integrated observability solution that aligns with SAWS’s operational needs, with contact details provided for further inquiries and submission guidance.
General Info
Place of Performance
TX, USASet-Aside
Documents
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Timeline
Submission Closed
Organization & Contact Information
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