RFP - HOME AND COMMUNITY-BASED CARE SERVICES (HCBS)

The County of San Diego Department of Aging and Independence Services is soliciting proposals for Home and Community-Based Care Services (HCBS) to support older adults and adults with disabilities in maintaining independence and avoiding institutionalization. The scope of work includes providing homemaker, personal care, respite in-home care, and transportation with escort services, though ADA lift transportation is specifically excluded. The contract is divided into lots, with Lot 1 covering the North Coastal, North Inland, and North Central regions. The County intends to award two contracts per lot to one primary provider and up to one alternative provider. The initial term begins May 1, 2027, and ends April 30, 2028, with options to extend for three additional one-year increments and further short-term incremental options, potentially extending the performance period to April 30, 2031. Proposals will be evaluated based on a pass/fail mandatory minimum requirement and a weighted scoring system, with program design and approach accounting for 35 percent of the evaluation. Key criteria include the ability to deliver services in a culturally responsive, trauma-informed manner and the submission of a Linguistic and Cultural Diversity Plan. The County estimates the cost for Lot 1 to be between 1,839,200 and 1,936,000 dollars over the full four-year term. Offerors must submit their proposals via BuyNet by November 24, 2026, adhering to strict formatting guidelines, including a 30-page narrative limit and the requirement for original handwritten signatures. Contractors must comply with federal and state non-discrimination laws, maintain strict confidentiality of county information, and follow specific invoicing procedures submitted monthly to the Contracting Officer's Representative.