RFP-KSD-270000000165-2 | 2026 Kent ISD Docuware RFP

The Kent Intermediate School District (Kent ISD) is soliciting proposals for a DocuWare online document management and workflow solution, including professional services to migrate from an on-premise OnBase system. The initial implementation will focus on the Human Resources business unit, with a preference for on-site training for eight HR staff. Bidders must provide a comprehensive five-year pricing structure covering software licensing, cloud storage, data migration, implementation, and ongoing support. Proposals must be submitted in a sealed envelope by November 9, 2026, and remain firm for 90 days. Kent ISD reserves the right to award the contract based on its best interest, regardless of whether the bid is the lowest, and may limit bidding to Michigan-based businesses. The contract mandates strict data protection and security standards, requiring compliance with FERPA, the Michigan Social Security Privacy Act, and other pupil privacy laws. Vendors must ensure a 99% data availability rate, implement encryption, dual authentication, and maintain internal infrastructure controls such as VPNs and firewalls. Additionally, the vendor must provide active breach monitoring, cybersecurity insurance as recommended by the ISD's insurer, and a guaranteed data recovery and deletion process upon contract termination. Required submission documents include an Affidavit of Compliance with the Iran Economic Sanctions Act and a notarized Familial Relationship Disclosure Statement.