Salt Lake City Request for Information SLCI26037 Cashiering Point of Sale System

The Salt Lake City Request for Information (RFI) SLCI26037 seeks vendor input on a city-wide cashiering and point of sale (POS) system designed to enhance operational efficiency, security, and integration across multiple municipal departments. The city aims to identify solutions capable of supporting diverse payment methods—including cash, checks, debit/credit cards, ACH, online, and IVR payments—and integrating seamlessly with internal systems such as Workday Financial Management, Accela, PUBS, CORIS, ACT, and Salesforce. Vendors are asked to detail their system functionalities, security standards (notably PCI compliance), hardware support, implementation timelines, costs, licensing models, and support services. The RFI emphasizes the importance of supporting credit card surcharge applications, fee exemptions per City ordinance, and providing secure APIs for transaction processing, but it does not specify a formal evaluation or award process, as it is solely for information gathering. The documentation indicates that the city’s current infrastructure involves multiple legacy systems and merchant service contracts, and the proposed solution should modernize and unify payment processing across various city locations. While detailed technical and security requirements are outlined, there are no references to specific contract clauses, performance standards, or delivery schedules. Additionally, no attachments, exhibits, or supporting documents are included, and there are no explicit instructions or deadlines for proposal submission. The process is intended to inform future procurement actions, with the city seeking comprehensive vendor responses on system capabilities, integration, costs, and support, but without establishing binding contractual terms at this stage. The absence of formal evaluation criteria, pricing structures, or detailed administrative procedures underscores that this RFI is a preliminary market research effort rather than a solicitation for binding offers.