Secure Case Management Software Platform

The County of Riverside is seeking a subcontractor to provide and maintain a secure, web-based case management system designed specifically for logging, tracking, and reporting fraud, waste, and abuse incidents. The system must implement robust role-based access controls to ensure that users can only interact with data pertinent to their responsibilities, and all information must be encrypted both in transit and at rest to meet stringent security standards. The platform must support comprehensive reporting capabilities to facilitate oversight, audits, and compliance activities while remaining scalable and reliable under sustained usage. The solicitation is open for submissions with a response deadline of August 3, 2026, and is classified under NAICS code 518210, which pertains to data processing, hosting, and related services. The contract is structured as a subcontract, indicating that the selected vendor will be working under a prime contractor or another entity rather than directly with the county government. The system will be deployed and operated in California, with no specific city or zip code designated for performance. Interested parties must submit proposals through the public procurement portal linked in the posting, and while no point of contact is provided, inquiries should be directed via the official bidding platform.