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Security System Technical Support and Help Desk

Active

Federal

Response Deadline06/22/2026, 02:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract requires providing Tier 1 and Tier 2 technical support services specifically for ICIDS operators, focusing on remote diagnostics, user guidance, and managing escalation processes. It aims to ensure timely and effective assistance in troubleshooting and resolving technical issues related to the security system, enhancing operational efficiency for the Department of Defense. Scheduled as a subcontract opportunity under the NAICS code 541512, the contract is titled "Security System Technical Support and Help Desk." The work will be performed in Tobyhanna, with a response deadline set for June 22, 2026. This effort will support the W6QK Acc-Apg Cont Ct Tyad Office within the Department of Defense, emphasizing the provision of critical help desk functions and technical troubleshooting to maintain security system reliability.

General Info

Provide Tier 1 and 2 technical support for ICIDS operators, ensuring timely troubleshooting and escalation.

Agency

Department Of Defense → W6QK Acc-Apg Cont Ct Tyad Ofc

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Tobyhanna, PA, 18466, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedJun 15

subcontract

Response DeadlineJun 22

Submission deadline

Response Deadline

06/22/2026, 02:00:00 PM UTCin 6 days

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Organization & Contact Information

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AgencyDepartment Of Defense → W6QK Acc-Apg Cont Ct Tyad Ofc

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → W6QK Acc-Apg Cont Ct Tyad Ofc

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide Tier 1–2 technical support for ICIDS operators, including remote diagnostics, guidance, and escalation coordination.

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