This Government Contract opportunity from Department Of Health And Human Services was posted on July 20, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Service Desk & User Support

Closed

Federal

Submission Closed08/03/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

New

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AI Contract Overview

The contract calls for Tier 1 and Tier 2 help desk support services for users of the Department of Health and Human Services, covering a broad range of technical assistance including issue troubleshooting, system access provisioning, and management of PIV credentials. Supporting a federal agency with high security and operational demands, the contractor will be responsible for ensuring timely and accurate resolution of user requests while maintaining strict compliance with federal identity and access protocols. The scope is focused on delivering responsive, scalable, and secure user support to enable seamless operations across HHS programs. This subcontract, categorized under NAICS code 541519, was posted on July 20, 2026, with a mandatory response deadline of August 3, 2026, at 6:00 p.m. The contracting activity is managed by the Psc Financial Management And Procurement Portfolio under HHS, and while the place of performance details are not specified, the work is expected to serve HHS personnel nationwide. There is no set-aside designation indicated, and the opportunity is open to eligible subcontractors seeking to provide essential IT support services to a major federal health agency.