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Service Desk

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Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract pertains to Service Desk A/S under the USGS Service Desk Tier 1 helpdesk and Tier 2 Deskside support across multiple locations including Reston, Denver, Moffett, and Spokane. It also encompasses support for USGS Business Systems Services (BSS) requirements, as directed by the Department of the Interior's BSS team. This is the third option year of the contract, indicating ongoing support and service continuity. The contract is associated with NAICS code 519290, indicating its focus within the telecommunications sector. The solicitation for this service was posted on December 29, 2025, and is designated as an 8(a) Competitive set-aside, reflecting a focus on small business participation. The primary place of performance listed is Reston, with the U.S. Geological Survey under the Department of the Interior as the contracting agency. Key points of contact for the contract include Sean Jones, who serves both as the point of contact and small business specialist, reachable via the provided email. The contract link is available through the Acquisition Gateway for further reference.

General Info

USGS Service Desk Tier 1 and 2 support across locations, third contract year, small business set-aside.

Agency

Department of the Interior → USGS - U. S. Geological SurveyView Agency

NAICS

519290 - Web Search Portals and All Other Information ServicesView NAICS

Place of Performance

Reston, VA, USA

Set-Aside

8A

Documents

(0)

No documents available

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Timeline

PostedDec 29

forecast

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Organization & Contact Information

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AgencyDepartment of the Interior → USGS - U. S. Geological Survey

Contacts2 people available

OfficeN/A

Organization / Agency

Department of the Interior → USGS - U. S. Geological Survey

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Office AddressN/A

Contacts

Sean Jones

contact@example.gov

contact@example.gov

Full Description

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Service Desk A/S - G0122F0313; Option Year 3. This Definitive Contract covers the USGS Service Desk Tier 1 helpdesk; Tier 2 Deskside support for Reston;Denver;Moffett; and Spokane. Additionally;this Definitive Contract provides for supporting USGS BSS requirements as required by the DOI BSS team.

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