Service Desk

The contract pertains to Service Desk A/S under the USGS Service Desk Tier 1 helpdesk and Tier 2 Deskside support across multiple locations including Reston, Denver, Moffett, and Spokane. It also encompasses support for USGS Business Systems Services (BSS) requirements, as directed by the Department of the Interior's BSS team. This is the third option year of the contract, indicating ongoing support and service continuity. The contract is associated with NAICS code 519290, indicating its focus within the telecommunications sector. The solicitation for this service was posted on December 29, 2025, and is designated as an 8(a) Competitive set-aside, reflecting a focus on small business participation. The primary place of performance listed is Reston, with the U.S. Geological Survey under the Department of the Interior as the contracting agency. Key points of contact for the contract include Sean Jones, who serves both as the point of contact and small business specialist, reachable via the provided email. The contract link is available through the Acquisition Gateway for further reference.