Service Now DoD ESI

The United States Department of Defense, specifically the Air Force Research Laboratory under Air Force Materiel Command, awarded a contract for the procurement of ServiceNow software through the DoD Enterprise Software Initiative (ESI) mandatory source. This procurement was conducted in accordance with the requirements of FAR 8.405-6 and DFARS 208.7402, which mandate the use of certain federal and defense procurement sources. The award notice dated July 23, 2025, reflects an acquisition with a total value of $595,605.12, issued under contract number N66001-19-A-0120. The contract was awarded to Carahsoft Technology Corp, headquartered in Reston, Virginia. The contract fulfills transparency requirements for limited-sources justifications, requiring public notice and posting of justification documents for at least 30 days on the official federal procurement website (sam.gov) and possibly on the agency's site. The service is classified under the code 7A21, and no set-aside was used for this procurement, meaning it was open to all qualified vendors. The acquisition office is located at Kirtland Air Force Base in New Mexico, with the main points of contact being Gabriel Salazar and Kaitlin Bland. This purchase ensures compliance with mandatory use policies for enterprise software within the DoD and contributes to streamlined, centralized software acquisition and management.