ServiceNow Change Management Integration

The contract involves the implementation and ongoing support of a connector between Nlyte and ServiceNow, designed to synchronize IT change management workflows with Datacenter Infrastructure Management (DCIM) data. This integration aims to enhance the coordination between IT change processes and the physical infrastructure management, streamlining operations and improving data accuracy across platforms. The work is categorized as a subcontract under NAICS code 541512, indicating a focus on custom computer programming services. Issued by the Bureau of Indian Affairs within the Department of the Interior, the contract was posted on June 3, 2026. Although specific geographic details such as the place of performance and point of contact are not provided, the contract underscores the agency’s initiative to leverage technology for better change management in IT environments. The integration is expected to support the agency’s operational efficiency by enabling real-time synchronization and reporting between ServiceNow’s change management modules and Nlyte’s DCIM system.