SLCo AGS133512 RFP Rides for Wellness Scheduling Software

Salt Lake County, on behalf of Aging and Adult Services, is soliciting proposals for a vendor-hosted, preferably web-based, scheduling software to manage transportation for older adults aged 60 and over through the Rides for Wellness Program. The selected contractor must provide a system that meets specific functional and technical requirements, including compatibility with SQL database management systems and a guaranteed 99.5 percent system uptime. Qualified proposers are required to have at least five years of experience providing transportation scheduling software and must maintain a business plan or agreement ensuring the security of confidential information in compliance with HIPAA. The contract features an initial two-year term with four optional two-year renewal periods, with pricing remaining firm for the first two years. Proposals will be evaluated by a selection committee based on a weighted score consisting of the program proposal at 65 percent and the pricing proposal at 35 percent. Key evaluation factors include system functionality, technical compliance, team qualifications, and relevant experience. Proposals must be submitted via the Utah Public Procurement Place system by October 7, 2026, and must adhere to strict formatting guidelines, including a 30-page limit for narrative responses and a 10 MB file size limit for the program proposal.