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Software Maintenance and Help Desk Services

Active

State & Local

Response Deadline10/30/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

General Info

Agency

Virginia Commonwealth University

NAICS

541513 - Computer Facilities Management Services

Place of Performance

See RFP, VA, USA

Set-Aside

NONE

Documents

This scope was carved out of 216931312JC.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

VCU-216931312JC

AI Contract Breakdown

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Timeline

PostedOct 1

subcontract

Response DeadlineOct 30

Submission deadline

Response Deadline

10/30/2026, 09:00:00 PM UTCin 28 days

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Organization & Contact Information

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AgencyVirginia Commonwealth University

ContactsNo contacts available

OfficeN/A

Organization / AgencyVirginia Commonwealth University

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs ongoing technical support and system maintenance for prime contractors on VCU projects. Provides help desk services, deploys software updates and security patches, and manages system enhancements using ticketing systems and remote support tools. Requires VPAT compliance for accessibility updates. Delivers maintenance reports, resolved support tickets, and updated software versions.

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