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Software maintenance for DOFEMS

Active
N0018926QB104Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract seeks a vendor to provide comprehensive software maintenance, technical support, and cybersecurity services for the Department of Defense’s DOFEMS system and its associated software components, including integrations with the Spectacle Request Transmission System. The work must adhere strictly to DoD and Defense Health Agency guidelines as well as the Risk Management Framework to ensure operational readiness, data integrity, and cybersecurity compliance. The system operates in a live production environment hosted on virtual servers within DoD datacenters, while a separate non-production test environment managed by DHA/DCOPS allows the vendor and NOSTRA personnel to validate all modifications prior to deployment, ensuring zero disruption to critical lab operations. The contract is a presolicitation under NAICS code 541511, issued by the Naval Supply Systems Command Fleet Logistics Center Norfolk, with responses due by July 24, 2026. The primary point of contact is listed as Nicholas A. Haas, and the work will be performed primarily in Yorktown, Virginia. There is no set-aside designation, meaning the opportunity is open to all eligible contractors. The focus is on sustaining a high-availability, secure, and compliant system that directly supports DoD optical fabrication and care delivery to beneficiaries, with continuous monitoring and patching required to maintain operational posture in a hardened federal infrastructure.

General Info

Vendor to provide cybersecurity, maintenance, and support for DoD DOFEMS system in Yorktown, VA, under strict compliance guidelines.

Agency

Department Of Defense → Navsup Flt Logistics Ctr NorfolkView Agency

NAICS

541511 - Custom Computer Programming ServicesView NAICS

Place of Performance

Yorktown, VA, 23691, USA

Set-Aside

NONE

Documents

(2)

Sole Source Synopsis for LMS Software Maintenance and Support

PDFsole-source-synopsis

Justification Restricting Competition for DOFEMS Maintenance

PDFjustification-and-authorization

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Timeline

PhasePresolicitation
Posted

Presolicitation

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyDepartment Of Defense → Navsup Flt Logistics Ctr Norfolk
Contacts1 person available
OfficeNORFOLK, VA, 23511-3392, USA
Organization / Agency
Department Of Defense → Navsup Flt Logistics Ctr Norfolk
View Agency Profile
Office AddressNORFOLK, VA, 23511-3392, USA

Full Description

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This service contract shall provide software maintenance, technical support services, and cyber security
maintenance of the system per Department of Defense (DoD) and Defense Health Agency (DHA)
guidance's and Risk Management Framework (RMF) for the Lab Management System (LMS) and all
associated software packaged to operate with or in support of the product known to the government as
DOFEMS as well as web services between the government's Spectacle Request Transmission System
{SRTS) order entry system to ensure the DoD Optical Fabrication Enterprise maintains operational
readiness to its beneficiaries. The DOFEMS Production Environment is live operational environment
installed on virtual servers located inside DoD Datacenters. The Test Virtual Machine Environment is a
non-production static environment installed and managed by DHA/DCOPS (Data Center Operations)
and maintained and used by the vendor and NOSTRA personnel to test and validate the systems
operational performance post modifications before deployment to the actual Production Environment.
The DOFEMS maintenance contract ensures system reliability, data integrity, cybersecurity compliance,
and uninterrupted lab operations.

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