Special Operations Forces Information Technology Enterprise Contracts (SITEC) Distributive Computing Management Services Contract

Contract H92222-11-D-0008, awarded under FAR Part 15 procedures, provides Distributed Computing Management Services for the Special Operations Forces Information Technology Enterprise Contracts (SITEC). Managed by HQ USSOCOM and performed primarily at MacDill AFB, Florida, the contract supports over 74,000 global users across USSOCOM, its Components, and Theater Special Operations Commands. The scope of work encompasses enterprise-wide IT services, including full lifecycle desktop support for thin and thick client seats across bronze, silver, and gold service tiers, transition management, service design, operations management, and information assurance. The contract structure includes firm fixed price monthly services and time and materials labor categories for specialized roles such as systems engineers, hardware technicians, and project managers. The agreement is governed by a rigorous performance measurement framework utilizing Service Level Agreements (SLAs) to determine term and cash incentives. Security requirements are stringent, necessitating a Top Secret facility clearance and access to NIPRNET, SIPRNET, SCI, and SAP environments. Key deliverables include a Baseline Description Document, Configuration Management Plan, and a comprehensive Exit Plan to ensure seamless service continuity during future transitions. Additionally, the contract incorporates a Value Engineering Change Proposal process to encourage contractor-led innovation and cost savings. The financial parameters of the solicitation indicated a minimum value of 100,000 dollars and a maximum ceiling of 200,000,000 dollars.