This Government Contract opportunity from Department Of Defense was posted on May 12, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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STaCS System Technical Support & Help Desk Services

Closed

Federal

Submission Closed05/18/2026, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract seeks a subcontractor to provide Tier 1 and Tier 2 technical support for the STaCS system, encompassing full help desk operations, user training, incident logging, and continuous performance monitoring to ensure service levels meet predefined thresholds. The support functions are critical to maintaining system usability and reliability for end users, with an emphasis on timely resolution of issues and proactive user enablement through targeted training initiatives. All activities must align with operational requirements established by the Department of Defense under the contracting office W6QM Micc-ft Gordon. The opportunity is posted with a response deadline of May 18, 2026, at 4:00 PM, and is classified under NAICS code 541519 for other computer-related services. Performance is required to be delivered at the location in Forest Park, Georgia, with a ZIP code of 30297. The contract type is explicitly a subcontract, and no set-aside provisions are specified. The posting is available through the SAM.gov platform, and interested parties must submit proposals prior to the stated deadline to be considered for award.

General Info

Provide Tier 1 and 2 technical support for STaCS system users at Forest Park, DoD site.

Agency

Department Of Defense → W6QM Micc-ft GordonView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Forest Park, GA, 30297, USA

Set-Aside

NONE

Documents

This scope was carved out of PR12393104.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

STaCS Database License/ DFSC

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedMay 12

subcontract

Response DeadlineMay 18

Deadline has passed

Submission Closed

05/18/2026, 04:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → W6QM Micc-ft Gordon

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → W6QM Micc-ft Gordon

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Tier 1/Tier 2 technical support for STaCS users, including help desk operations, user training, incident logging, and performance monitoring against defined service thresholds.