Strategic Marketing and Public Relations Services

The Hawaii Department of Human Services Med-QUEST Division is soliciting quotes for strategic marketing and public relations services for a 12-month engagement from September 2026 through August 2027, with a total contract value of 100,000 dollars. The selected contractor will provide strategic creative services, branding, art direction, and communications support to develop graphic materials and content for internal and external use. Key deliverables include the creation of images, layouts, videos, and illustrations, as well as research into best practices for Medicaid client communications. All materials must be linguistically and culturally appropriate for the diverse communities of Hawaii and consistent with the visual tone established by the Med-QUEST Division. To be eligible for award, bidders must possess five years of experience in strategic creative services and branding within Hawaii and at least one year of experience providing marketing support for a Medicaid agency. Candidates must also demonstrate a thorough understanding of Medicaid benefits and state government processes. The contract is governed by the AG-008 103D General Conditions, requiring the contractor to maintain a general excise tax license, a tax clearance certificate from the State of Hawaii and the IRS, and a current certificate of compliance from the Department of Labor and Industrial Relations. Additionally, the contractor must implement strict technological safeguards for personal information and adhere to state laws regarding data security and breach reporting.