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System Health Monitoring & Remediation

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract involves the regular monitoring and health assessment of Enterprise Security Management (ESM) tools to ensure optimal performance and reliability. The contractor is responsible for identifying any performance gaps and developing detailed remediation plans to address these issues, with the overarching goal of maintaining a 99.9% uptime service level agreement (SLA). This ensures that the ESM tools remain robust and effective in supporting the agency’s operational needs. This subcontract is designated as a Total Small Business Set-Aside under FAR 19.5, indicating it is exclusively available to small businesses. It falls under the NAICS code 541511, which covers custom computer programming services. The contract is managed by the Department of the Treasury’s It Strategy And Modernization agency and is to be performed in New Carrollton. The scope and requirements emphasize the importance of proactive system health monitoring and timely corrective actions to uphold stringent uptime and performance standards.

General Info

Small business contract for monitoring, assessing, and maintaining ESM tools with 99.9% uptime SLA.

Agency

Department Of The Treasury → It Strategy And Modernization

NAICS

541511 - Custom Computer Programming Services

Place of Performance

New Carrollton, MD, USA

Set-Aside

SBA

Documents

This scope was carved out of 2032H5-25-R-00020.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

IRS IRWORKS Operations Support

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Timeline

PostedJun 10

subcontract

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Organization & Contact Information

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AgencyDepartment Of The Treasury → It Strategy And Modernization

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of The Treasury → It Strategy And Modernization

Office AddressN/A

ContactsNo contact information available

Full Description

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Conduct regular health checks on ESM tools, identify performance gaps, and develop remediation plans to maintain 99.9% uptime SLA.

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