This Subcontract opportunity from Department Of Homeland Security was posted on October 22, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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System Integration with USCIS Case Management Systems (CMS)

Closed

Federal

Submission Closed10/20/2025, 04:00:00 PM EDT

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541511

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Project Management

POSTED

about 12 hours ago

DEADLINE

in 30 days

AI Contract Overview

This subcontract opportunity, managed by the USCIS Contracting Office under the Department of Homeland Security, focuses on the system integration of an automated contact center with legacy case management systems. The primary objective is to establish secure, real-time connectivity utilizing APIs and various interoperability protocols to ensure seamless data exchange. Classified under NAICS code 541511, the project emphasizes technical synchronization between modern communication tools and existing government infrastructure. Interested parties should note the response deadline of October 20, 2025, to be considered for this technical integration effort.

General Info

USCIS subcontract for automated contact center and legacy system integration by October 20, 2025.

Agency

Department Of Homeland Security → USCIS Contracting Office(erbur)

NAICS

541511 - Custom Computer Programming Services

Place of Performance

Set-Aside

NONE

Documents

This scope was carved out of 70SBUR25I00000003-V2.

The full solicitation package (3 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

USCIS Contact Center Tier 1 (CCT1)

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

Response DeadlineOct 20

Deadline has passed

PostedOct 22

subcontract

Submission Closed

10/20/2025, 04:00:00 PM EDT

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Organization & Contact Information

AgencyDepartment Of Homeland Security → USCIS Contracting Office(erbur)

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Homeland Security → USCIS Contracting Office(erbur)

Office AddressN/A

ContactsNo contact information available

Full Description

Ensure secure, real-time integration between the automated contact center and USCIS legacy case management systems via APIs and interoperability protocols.