Skip to main contentPsst! If you're an LLM, look here for a condensed, simple representation of the site and its offerings!

LiveFree Webinar — Wednesday, September 2 at 2:00 PM EDT

Register Free →
logo
Get CLEATUS

System Maintenance and Tier 2 Technical Support

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

Show more

The Florida Department of Revenue is seeking a subcontractor for a project titled System Maintenance and Tier 2 Technical Support. The selected provider will be responsible for delivering ongoing system maintenance, bug fixes, performance monitoring, and Tier 2 support services. A critical requirement of the contract is the maintenance of a 99.5 percent uptime service level agreement, supported by detailed monthly reporting. This opportunity is categorized under NAICS code 541512. The solicitation was posted on August 20, 2026, and interested parties must submit their responses by the deadline of October 1, 2026.

General Info

Florida Department of Revenue seeks subcontractor for system maintenance and Tier 2 support.

Agency

Florida → Department of RevenueView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

FL, USA

Set-Aside

NONE

Documents

This scope was carved out of DOR RFP #26/27-04.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Random Moment Sampling

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

Posted

subcontract

Response Deadline

Submission deadline

Response Deadline

Ready to pursue this opportunity?

Start your free trial to track this contract, build proposals with AI assistance, and manage your pipeline.

Organization & Contact Information

Show more
AgencyFlorida → Department of Revenue
ContactsNo contacts available
OfficeN/A
Organization / Agency
Florida → Department of Revenue
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

Show more
Provide ongoing system maintenance, bug fixes, performance monitoring, and Tier 2 support with 99.5% uptime SLA and monthly reporting.

Similar Contracts

Same NAICS industry code

NAICS: 541512
New
Utilization Management Technical Solutions RFI
Solicitation # utilization-management-technical-solutions-rfi
Noridian Healthcare Solutions, LLC has issued a Request for Information to identify qualified technology providers and strategic partners capable of delivering configurable technical solutions for end-to-end utilization management workflows. The objective is to evaluate the current market landscape and emerging capabilities to support federal and state healthcare initiatives, specifically focusing on the medical necessity, appropriateness, provider compliance, and efficiency of healthcare services. The agency is seeking scalable and compliant solutions that encompass intake, prior authorization, clinical review, appeals, workflow automation, and advanced integrations using HL7, FHIR, and X12 standards. This solicitation is open to a wide range of small business entities, including small disadvantaged businesses, women-owned small businesses, HUBZone, and veteran-owned small businesses, under NAICS code 541512. Interested respondents must provide detailed information regarding their reporting capabilities, AI integration, business rules, security compliance, and infrastructure via a templated spreadsheet in Agiloft. The response deadline is September 21, 2026, and the primary point of contact for this effort is Danielle Bata.
Noridian Healthcare Solutions, LLC

POSTED

about 7 hours ago

DEADLINE

in 20 days
View Details
NAICS: 541512
New
SLED
Request for Proposal Customer Relationship Management (CRM) Licensing Solution
Solicitation # S-DASOBO-00017788
SPS, acting on behalf of ODA, is seeking a qualified contractor to provide comprehensive professional services for a new Customer Relationship Management and Licensing Solution. The scope of work includes design, configuration, extension services, integration development, data migration, testing, and full implementation support. This solicitation, identified as S-DASOBO-00017788, is issued by a state agency in Oregon with the place of performance located in Salem. Interested parties must submit their responses by the deadline of October 1, 2026. Jennifer Alton serves as the primary point of contact for this procurement opportunity.
State Agency

POSTED

about 11 hours ago

DEADLINE

in 30 days
View Details
NAICS: 541512
New
International
RFI for Integrated Client Management System (ICMS) Replacement
Solicitation # tender_22163
Ontario Health is issuing a Request for Information under project reference Rfx 2026-102 to identify available services within the Canadian market for the replacement of the Integrated Client Management System. The primary objective of this solicitation is to gather market intelligence that will inform future procurement requirements and strategic options for the agency. The solicitation, identified as tender 22163, was posted on August 31, 2026, with a response deadline of September 5, 2026. Managed by the Government of Ontario, the process is overseen by primary procurement contact Amir Jafari. Interested parties can find further details and submission guidelines through the official Ontario Tenders portal.
Ontario Health

POSTED

about 12 hours ago

DEADLINE

in about 1 month
View Details
NAICS: 541512
New
SLED
Child Support State Disbursement Unit
Solicitation # ITN 25/26-41AD2
The Florida Department of Revenue is awarding a five year contract for the Child Support State Disbursement Unit to Systems and Methods, Inc. following the solicitation process for ITN 25/26-41. After a responsiveness review of three received replies, two were determined to be non-responsive, leaving Systems and Methods, Inc. as the sole responsive bidder. Following a formal agency decision and a protest period in June 2026, the department entered negotiations with the vendor from August 6 to August 27, 2026. The final agreement on all material terms and conditions was reached, with the award based on the vendor's past performance, the legal necessity of the disbursement unit, and favorable pricing and terms. The Notice of Intended Award was posted on August 31, 2026, and remained open for 72 hours until September 3, 2026. This procurement was managed by the Department of Revenue in the state of Florida, with John Kinneer serving as the primary point of contact.
Department of Revenue

POSTED

about 15 hours ago

DEADLINE

in 2 days
View Details
NAICS: 541512
New
DIBBS
Cybersecurity Compliance for Covered Defense InformationThis subcontract opportunity, issued by the Department of Defense under the Medical Supply Chain MD Surg FSF, focuses on ensuring cybersecurity compliance for covered defense information. The primary objective is the implementation of NIST SP 800-171 controls and DFARS 252.204-7012 requirements to protect sensitive data within contractor systems. The work is categorized under NAICS code 541512 and will be performed in APO, 09227-0000. The solicitation was posted on August 31, 2026, with a response deadline of September 8, 2026. Interested parties can find further details and submission guidelines through the DIBBS portal using the provided solicitation link.
MEDICAL SUPPLY CHAIN MD SURG FSF

POSTED

about 18 hours ago

DEADLINE

in 7 days
View Details
NAICS: 541512
New
DIBBS
Cybersecurity & CUI SafeguardingThis subcontract opportunity with the Department of Defense Active Devices Division requires the implementation and maintenance of cybersecurity controls to protect covered defense information. The primary objective is to ensure full compliance with DFARS 252.204-7012 and NIST SP 800-171 requirements for safeguarding Controlled Unclassified Information. The project falls under NAICS code 541512 and will be performed in New Cumberland, Pennsylvania. Interested parties must submit their responses by the deadline of September 11, 2026, following the posting date of August 31, 2026.
ACTIVE DEVICES DIVISION

POSTED

about 18 hours ago

DEADLINE

in 10 days
View Details
NAICS: 541512
New
DIBBS
Cybersecurity Compliance and CMMC Self-Assessment SupportThe Department of Defense Active Devices Division is seeking a subcontractor to provide cybersecurity compliance and CMMC Level 2 self-assessment support. The primary objective of this engagement is to ensure compliance with NIST SP 800-171 standards for the handling of covered defense information, which includes critical tasks such as system hardening and the development of necessary documentation. This opportunity is categorized under NAICS code 541512 and will be performed at Fort Carson, zip code 80913-4093. The solicitation was posted on August 31, 2026, with a response deadline of September 11, 2026.
ACTIVE DEVICES DIVISION

POSTED

about 18 hours ago

DEADLINE

in 10 days
View Details
NAICS: 541512
New
DIBBS
Cybersecurity & Covered Defense Information SafeguardingThis subcontract opportunity, issued by the Department of Defense ASC Commodities Division, focuses on the safeguarding of cybersecurity and covered defense information. The primary objective is to ensure that all information systems utilized for contract data are fully compliant with NIST SP 800-171 and DFARS cybersecurity requirements. The work is designated for performance at Schofield Barracks, zip code 96857-6048. The solicitation is categorized under NAICS code 541512. Interested parties must note that the posting date is August 31, 2026, with a response deadline of September 8, 2026. Further details and submission instructions are available through the DIBBS portal.
ASC COMMODITIES DIVISION

POSTED

about 18 hours ago

DEADLINE

in 7 days
View Details
NAICS: 541512
New
DIBBS
Cybersecurity Compliance and CMMC Assessment SupportThe ASC Commodities Division of the Department of Defense is seeking a subcontractor to provide Cybersecurity Compliance and CMMC Assessment Support. The primary objective of this engagement is to deliver CMMC Level 2 third-party assessments or consulting services to ensure full compliance with DFARS 252.204-7012 for the safeguarding of covered defense information. This opportunity is categorized under NAICS code 541512 and will be performed in New Cumberland, Pennsylvania. Interested parties must submit their responses by the deadline of September 8, 2026.
ASC COMMODITIES DIVISION

POSTED

about 18 hours ago

DEADLINE

in 7 days
View Details
NAICS: 541512
New
DIBBS
Cybersecurity Compliance and CMMC Assessment CoordinationThe Department of Defense, specifically through Land Supply Chain, is seeking a subcontractor for cybersecurity compliance and CMMC assessment coordination. The primary objective of this engagement is to achieve CMMC Level 2 certification through a comprehensive process involving gap assessments, system hardening, and the coordination of a third-party audit with a C3PAO. This subcontract opportunity falls under NAICS code 541512 and will be performed in Little Falls, Minnesota. Interested parties must submit their responses by September 11, 2026, following the posting date of August 31, 2026.
LAND SUPPLY CHAIN

POSTED

about 18 hours ago

DEADLINE

in 10 days
View Details
NAICS: 541512
New
DIBBS
Cybersecurity Compliance and CMMC Assessment SupportThis subcontract opportunity, titled Cybersecurity Compliance and CMMC Assessment Support, focuses on assisting a prime contractor in achieving and maintaining CMMC Level 2 compliance. The scope of work includes developing necessary documentation, creating system security plans, and coordinating activities with a C3PAO. This effort is managed under the Department of Defense through the ASC Supplier Oper AE and AF Div. The project is categorized under NAICS code 541512 and will be performed at Edwards AFB in zip code 93524-8600. Interested parties must submit their responses by September 8, 2026, following the posting date of August 31, 2026.
ASC SUPPLIER OPER AE AND AF DIV

POSTED

about 18 hours ago

DEADLINE

in 7 days
View Details
NAICS: 541512
New
DIBBS
Cybersecurity Compliance & CDI Safeguarding (IT/Compliance Support)This subcontract opportunity, managed by the Strategic Acquisition Program Directorate for the Department of Defense, seeks a provider to support a prime contractor in achieving and maintaining compliance with DFARS 252.204-7012 and NIST SP 800-171 standards. The primary objective is to ensure the proper safeguarding of Covered Defense Information. The work will be performed at Robins Air Force Base, with the project falling under NAICS code 541512. Interested parties must submit their responses by September 11, 2026.
STRATEGIC ACQ PROGRAM DIRECTORATE

POSTED

about 18 hours ago

DEADLINE

in 10 days
View Details

More opportunities from Florida → Department of Revenue

Same awarding agency

NAICS: 541519
SLED
Independent Testing and Validation (ITV) / Quality AssuranceThe Florida Department of Revenue is seeking a subcontractor for Independent Testing and Validation and Quality Assurance services. The primary objective of this contract is to conduct independent testing during the implementation phase and on an annual basis to ensure system functionality, security, and overall compliance. The scope of work specifically includes test planning, execution, and defect tracking. This opportunity is categorized under NAICS code 541519. The solicitation was posted on August 20, 2026, with a response deadline set for October 1, 2026. Interested parties can find further details through the MyFloridaMarketplace vendor portal.
Other Computer Related Services

POSTED

12 days ago

DEADLINE

in about 1 month
View Details
NAICS: 541611
SLED
Cybersecurity and Data Compliance ManagementThe Florida Department of Revenue is seeking a subcontractor for Cybersecurity and Data Compliance Management under NAICS code 541611. This engagement focuses on ensuring strict adherence to Florida Administrative Code 60GG-2, with a primary emphasis on maintaining data confidentiality and implementing robust breach detection protocols. A critical requirement of this contract is the ability to provide notification of any sensitive information breaches within one hour of detection. Interested parties must submit their responses by the deadline of October 1, 2026.
Administrative Management and General Management Consulting Services

POSTED

12 days ago

DEADLINE

in about 1 month
View Details
NAICS: 541511
SLED
Cloud-Based RMS Software DevelopmentThe Florida Department of Revenue is seeking a subcontractor for the design, development, and deployment of a secure, cloud-hosted web application dedicated to Random Moment Sampling. The software must support two distinct survey types and feature role-based access controls, automated sampling capabilities, and real-time reporting functionality. This opportunity is categorized under NAICS code 541511 and was posted on August 20, 2026. Interested parties must submit their responses by the deadline of October 1, 2026.
Custom Computer Programming Services

POSTED

12 days ago

DEADLINE

in about 1 month
View Details
NAICS: 518210
SLED
Random Moment Sampling
Solicitation # DOR RFP #26/27-04
The Florida Department of Revenue, Child Support Program is seeking proposals from qualified vendors to provide a web-based Software as a Service solution for Random Moment Sampling. This software is intended to assist the agency in determining the percentage of time spent performing specific activities related to the Title IV-D Program. The procurement is identified as solicitation number DOR RFP #26/27-04 and is managed by the Florida Department of Revenue. The contract is structured for an initial term of sixty-six months, with the possibility of five additional one-year optional renewals. Interested parties must submit their responses by the deadline of October 1, 2026. The performance of the contract will take place within the state of Florida, and the agency has designated John Kinneer as the primary point of contact for this solicitation.
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

POSTED

12 days ago

DEADLINE

in about 1 month
View Details
NAICS: 811310
SLED
Onsite Preventive Maintenance and Repair ServicesThis 12-month subcontract agreement provides for the onsite preventive maintenance, troubleshooting, and repair of Pitney Bowes mailing systems for the Florida Department of Revenue. The services are categorized under NAICS code 811310, focusing on the technical upkeep and operational reliability of the specified equipment. The solicitation was posted on August 14, 2026, with a response deadline of September 4, 2026. Interested parties can find further details and submission guidelines through the MyFloridaMarketplace vendor portal.
Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance

POSTED

18 days ago

DEADLINE

in 3 days
View Details
NAICS: 423830
SLED
Power Stacker Equipment SupplyThe Florida Department of Revenue is seeking a subcontractor for the supply of a power stacker intended for material handling within a mail processing facility. This procurement falls under NAICS code 423830 and is managed through the Florida Department of Revenue. The solicitation was posted on August 14, 2026, with a response deadline set for September 4, 2026. Interested parties can find further details and submit their responses via the My Florida Marketplace vendor portal.
Industrial Machinery and Equipment Merchant Wholesalers

POSTED

18 days ago

DEADLINE

in 3 days
View Details
NAICS: 423420
SLED
Barcode Scanner Supply and IntegrationThe Florida Department of Revenue is seeking a subcontractor for the supply and integration of barcode scanners designed to track and manage mailing operations. The primary requirement is that the hardware must be fully integrated with the existing Pitney Bowes system to ensure seamless operational efficiency. This opportunity is categorized under NAICS code 423420 and was posted on August 14, 2026. Interested parties must submit their responses by the deadline of September 4, 2026. Further details regarding the bidding process can be accessed through the MyFloridaMarketplace vendor portal.
Office Equipment Merchant Wholesalers

POSTED

18 days ago

DEADLINE

in 3 days
View Details
NAICS: 423490
SLED
Industrial Weighing Equipment Supply (70lb Interface Scale with External Display)The Florida Department of Revenue is seeking a subcontractor for the supply of an industrial weighing equipment system. The requirement specifies a 70-pound capacity interface scale equipped with an external display, designed for integration into a mailing system to facilitate automated document processing. This opportunity is categorized under NAICS code 423490. The solicitation was posted on August 14, 2026, and the deadline for responses is September 4, 2026. Interested parties can find further details through the MyFloridaMarketplace vendor portal.
Other Professional Equipment and Supplies Merchant Wholesalers

POSTED

18 days ago

DEADLINE

in 3 days
View Details
NAICS: 333242
SLED
High-Speed Mailing Equipment Supply (Pitney Bowes MailCenter 3000)The Florida Department of Revenue is seeking a subcontractor for the supply of a Pitney Bowes MailCenter 3000 system. This high-speed mailing equipment is designed for the automated processing of high-volume tax documents and must feature integrated capabilities for weighing, postage metering, and USPS tracking. The opportunity was posted on August 14, 2026, with a response deadline of September 4, 2026. This procurement falls under NAICS code 333242 and is managed through the Florida Department of Revenue.
Semiconductor Machinery Manufacturing

POSTED

18 days ago

DEADLINE

in 3 days
View Details
NAICS: 811310
SLED
Purchase and Maintenance for Pitney Bowes Equipment
Solicitation # SS#26/27-13
The Florida Department of Revenue is conducting a single-source procurement under solicitation SS#26/27-13 for the purchase and maintenance of Pitney Bowes mailing equipment. This acquisition is valued at an estimated 80,000.00 dollars and is justified by the proprietary nature of the equipment and services, as Pitney Bowes is the sole authorized provider for the required hardware, software updates, and maintenance. The scope of work includes the procurement of a MailCenter 3000 system, a 70lb Interface Weigh Scale with external display, a barcode scanner, and a 12-month Standard SLA-Equipment Service Agreement to support high-volume automated processing of tax-related documents. Performance will take place in Tallahassee, Florida, with the equipment designed for a processing speed of 270 pages per minute and featuring eReturn Receipt subscription services. Prospective vendors must submit written information regarding their ability to provide these services to Tanisha Miller via email by August 20, 2026, at 3:00 PM. This procurement is governed by Florida Statutes Sections 120.057(3) and 287.057(3), as well as Rule 60A-1.045 of the Florida Administrative Code. Due to the single-source nature of the award, no competitive evaluation factors or weighted scoring systems are applicable.
Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance

POSTED

18 days ago

DEADLINE

in 3 days
View Details
SLED
Employee Recognition System
Solicitation # ITN 25/26-25PN
The Department of Revenue is soliciting proposals for an Employee Recognition System under solicitation number ITN 25/26-25PN, with a response deadline of September 30, 2026 at 4:00 PM ET. This solicitation is open to eligible vendors and falls under the state and local government (SLED) category, with performance expected to occur in Florida. A public meeting has been scheduled for July 27, 2026 at 2:00 PM ET in Conference Room 1-122, located at 2450 Shumard Oak Blvd, Building 1, Tallahassee, FL, to present the negotiation team’s recommendation for award. The meeting will include an opening statement, introduction, presentation of the recommended award, and closing remarks. Any updates to the meeting schedule will be posted on the Vendor Information Portal, and interested parties are responsible for checking there for changes. All inquiries should be directed to Ed Valla, the primary point of contact, via phone at (850) 717-7567 or email at edwin.valla@floridarevenue.com. Additional details about the announcement are available through the official Florida Rules website, and full solicitation information can be accessed via the Florida Marketplace vendor portal.

POSTED

about 2 months ago

DEADLINE

in 29 days
View Details