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System Training Services

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State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The System Training Services subcontract, issued by the Information Systems agency in South Carolina, focuses on training County staff on new tax systems for prime contractors involved in Greenville County projects. The selected provider will deliver a blend of onsite and remote instruction for all user levels, including critical on-site go-live support, utilizing a combination of remote learning platforms and detailed training manuals. To qualify, providers must hold certifications in corporate training or instructional design. The primary deliverables for this engagement include a fully trained staff and a comprehensive set of training documentation. Interested parties must submit their responses by October 16, 2026, under NAICS code 611430.

General Info

South Carolina agency seeks certified providers for Greenville County tax system staff training.

Agency

South Carolina → INFORMATION SYSTEMSView Agency

NAICS

611430 - Professional and Management Development TrainingView NAICS

Place of Performance

SC, USA

Set-Aside

NONE

Documents

This scope was carved out of RFP #27002.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

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Tax Software

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Organization & Contact Information

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AgencySouth Carolina → INFORMATION SYSTEMS
ContactsNo contacts available
OfficeN/A
Organization / Agency
South Carolina → INFORMATION SYSTEMS
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Office AddressN/A
ContactsNo contact information available

Full Description

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Performs training of County staff on new tax systems for prime contractors on Greenville County projects. Delivers a combination of onsite and remote system training for all user levels, including specific on-site go-live training. Utilizes training manuals and remote learning platforms. Requires instructional design or corporate training certifications. Delivers trained staff and comprehensive training documentation.

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More opportunities from South Carolina → INFORMATION SYSTEMS

Same awarding agency

NAICS: 513210
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Solicitation # RFP #27002
Greenville County, South Carolina, is soliciting proposals under RFP #27002 for a full turn-key Tax and Auditor software solution to replace an aging system composed of in-house developments and legacy software. The objective is to eliminate extensive error troubleshooting and data validation issues caused by frequent manual patches for state mandates. The required solution must handle comprehensive data migration of historical tax bill history, integrate with GIS and County valuation systems, and interface with Munis Financials for collection deposit journals. Key functional requirements include auditor inquiry screens, tax sale operations, point-of-sale cashiering, and API integration for third-party internet collections. The procurement emphasizes high performance and reliability, requiring the ability to create property tax bills in ten steps or less within sixty seconds. The selected vendor must provide a combination of onsite and remote training and guarantee 24/7 technical support with a one-hour response time. Security is a priority, with high preference for vendors holding SOC 2 or ISO 27001 certifications. Proposals must be submitted electronically by October 16, 2026. The resulting contract will be governed by a services agreement requiring specific insurance coverages, including a waiver of subrogation and naming Greenville County as an additional insured, and must comply with ADA Title II guidelines.
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