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This Government Contract opportunity from Government of Canada was posted on June 8, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Documentation and Knowledge Management

Closed
International

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541930
New
SLED
Communication Access Scheduled Signed Language Interpreting Services
Solicitation # b2d13f21-d7b9-48ad-a62b-4bb28cbbf9f8
The New Hampshire Department of Health and Human Services, Office of Health Access, is soliciting a single qualified vendor to provide statewide communication access services from January 1, 2027, to June 30, 2028, with potential extensions up to five years. The scope of work includes scheduled signed language interpretation, Communication Access Real-Time Translation (CART), and scheduled reader services for individuals who are deaf, have hearing loss, or possess disabilities impacting their communication and reading abilities. These services must be available 24/7 via on-site, community, telephone, and virtual platforms. The selected contractor is required to maintain a secure scheduling portal, provide quarterly progress reports, and ensure all interpreters are licensed in the State of New Hampshire and comply with the minimum compensation rates established in RSA 521-A:12. The contract emphasizes strict adherence to federal and state regulations, including HIPAA privacy rules, the Americans with Disabilities Act, and Title VI compliance for individuals with limited English proficiency. Technical requirements mandate compliance with WCAG 2.1 Level AA accessibility standards and secure data hosting. Award selection is based on the overall highest scoring vendor rather than the lowest cost, with a mandatory minimum technical score of 400 points required to proceed to cost evaluation. Payment is contingent upon the availability of appropriated funds and the state's acceptance of deliverables, with monthly invoicing required. Vendors must submit their responses by September 10, 2026, including a detailed technical response, a staffing plan, and a pricing workbook based on estimated service units for various interpreting modalities.
Dhhs-Department Of Health & Human Services

POSTED

3 days ago

DEADLINE

in 4 days

AI Contract Overview

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The contract titled Technical Documentation and Knowledge Management is a subcontract issued by the Department of Transport under the Government of Canada, aimed at developing and maintaining comprehensive technical documentation, user guides, and knowledge base content for IT systems and services. The work is focused on ensuring clear, accurate, and up-to-date documentation to support end-users and internal stakeholders across the National Capital Region, with no specific physical office location designated beyond this regional requirement. The solicitation is classified under NAICS code 541930, indicating it falls within the category of other professional, scientific, and technical services, specifically technical writing and documentation. Interested parties must submit responses by July 8, 2026, at 7:00 PM Eastern Time, following the posting date of June 8, 2026. There is no set-aside provision indicated, meaning the contract is open to all eligible subcontractors without preferential treatment based on business size or other categories. The opportunity is publicly listed under the Canada Buys portal, and proposers are expected to demonstrate expertise in creating structured, user-centered documentation for complex IT environments, maintaining consistency across platforms, and ensuring knowledge repositories are easily navigable and regularly updated to reflect system changes and evolving operational needs.

General Info

Development and maintenance of IT technical documentation and user guides for Government of Canada.

Agency

Government of Canada → Department of TransportView Agency

NAICS

541930 - Translation and Interpretation ServicesView NAICS

Place of Performance

National Capital Region (NCR), CAN

Set-Aside

NONE

Documents

This scope was carved out of T8080-250239.

The full solicitation package (18 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Grants and Contributions (G&C) Project

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyGovernment of Canada → Department of Transport
ContactsNo contacts available
OfficeN/A
Organization / Agency
Government of Canada → Department of Transport
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Develop and maintain technical documentation, user guides, and knowledge base content for IT systems and services.

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