This Subcontract opportunity from South Carolina was posted on June 24, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Technical Support and Customer Service Operations

Closed

State & Local

Submission Closed08/13/2026, 11:00:00 AM EDT

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541519

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International

Послуга з проведення авторизації з безпеки комп’ютерної програми «Єдиний інформа-ційний вебпортал «Цифрове Запоріжжя», код 72220000-3 – «Консультаційні послуги з питань систем та з технічних питань» за ДК 021:2015 Єдиного закупівельного словника

Solicitation # UA-2026-11-11-013610-a

This solicitation, issued by the Municipal Enterprise Center for Information Technology Management under the Government of Ukraine, seeks professional services for the security authorization of the Digital Zaporizhzhia unified information web portal. Classified under code 72220000-3 for consulting services regarding systems and technical issues, the project is based in Zaporizhzhia, Ukraine. The procurement process is conducted in accordance with the special regulations for public procurement of goods, works, and services during the period of martial law in Ukraine, as established by Cabinet of Ministers Resolution No. 1178. Interested parties can find further details through the Prozorro electronic system under solicitation number UA-2026-11-11-013610-a.

Комунальне підприємство "Центр управління інформаційними технологіями"

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Digital Signage Technical Support

Information Technology

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Endpoint Management and Help Desk Services

Information Technology

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ERP Managed Services & SupportThe ERP Managed Services and Support subcontract focuses on providing ongoing technical support, system maintenance, and updates for the ERP environment associated with The Harris Center for Mental Health and IDD modernization projects. The selected provider will be responsible for delivering Tier 2 and 3 technical support, executing software patching, and performing system optimization through the use of monitoring tools and help desk systems to ensure a stable production environment and the delivery of regular maintenance reports. This opportunity is categorized under NAICS code 541519 and is associated with the Harris Center for Mental Health in Texas. Interested parties should note that the response deadline is January 27, 2027, with the solicitation having been posted on November 11, 2026.

HARRIS CENTER FOR MENTAL HEALTH

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Software Training and Support ServicesThis subcontract for Software Training and Support Services involves providing comprehensive user training and ongoing technical assistance for an ERP platform utilized by prime contractors on Center School District 58 projects. The scope of work includes conducting training sessions for over 450 employees and creating accessible training materials specifically tailored for financial and administrative staff to ensure efficient system adoption. In addition to training, the selected provider will be responsible for continuous system maintenance and technical support to ensure platform stability. The final deliverables for this engagement consist of a fully trained workforce and a formal support and maintenance contract. The solicitation was posted on November 11, 2026, with a response deadline of December 2, 2026.

Center School District 58

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Legacy Data Migration & Cleaning SpecialistThis subcontract opportunity for a Legacy Data Migration and Cleaning Specialist involves the extraction, cleaning, and migration of seven years of historical data from legacy systems into a new ERP for prime contractors working on Center School District 58 projects in Missouri. The scope of work includes the migration of critical records such as audit trails, payroll history, vendor records, and account balances, as well as the mapping of legacy charts of accounts using specialized extraction and mapping tools. The project requires the delivery of a validated data set within the production environment, with final validation to be conducted by the Finance Department. Interested parties should note that the response deadline is December 2, 2026, and the project falls under NAICS code 541519.

Center School District 58

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Palo Alto Firewall and Panorama Maintenance RenewalThis subcontract, managed by the F&A-IS Administration in California, provides annual premium support and subscription renewals for Palo Alto Networks security infrastructure. The scope of work specifically covers maintenance for five PA-850 firewalls and Panorama for 25 devices for the performance period spanning January 14, 2027, through January 13, 2028. To be eligible, the contractor must maintain authorized Palo Alto Networks partner status and adhere to the Authority's Code of Conduct. The primary objective of the agreement is the delivery of active premium support subscriptions and licenses to support prime contractors on The Authority projects. The solicitation was posted on November 11, 2026, with a response deadline of December 8, 2026.

F&A-IS Administration

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IT Security and Cybersecurity ConsultingThis IT Security and Cybersecurity Consulting subcontract involves providing specialized security protocols and vulnerability audits for prime contractors supporting UNOPS IT projects in Tunisia. The scope of work includes the comprehensive management of firewalls and antivirus software, alongside the implementation of both local and cloud-based backup and restoration systems to ensure data resilience. Additionally, the contractor is responsible for managing sensitive data access rights and delivering critical security audit reports. To strengthen the human element of security, the contract requires the delivery of cybersecurity training focused on password hygiene and phishing prevention.

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Mise en place d'un contrat de marchés ouverts pour des Service de support informatique This tender has been posted through the UNOPS eSourcing system. / Cet avis a été publié au moyen du système eSourcing de l'UNOPS. / Esta licitación ha sido publicada us

Solicitation # RFQ/2026/65323

UNOPS is soliciting quotations for the establishment of an open market contract to provide comprehensive IT support services for its operations in Tunisia. The scope of work includes hardware maintenance for PCs and peripherals, software installation and configuration, network connectivity management, IT security audits, and the maintenance of camera surveillance systems. Key performance requirements include a weekly preventive maintenance visit, corrective interventions for equipment failure, and the provision of a technical team featuring at least one IT professional with five years of experience. The selected contractor must be capable of initiating services within 48 hours of contract signing. The contract is governed by UNOPS General Conditions, requiring the contractor to maintain all-risk, workers' compensation, and general liability insurance. Payments are processed within 30 calendar days of invoice receipt following the acceptance of services. Deliveries are specified as DAP at the UNOPS Tunisia office in Tunis. Interested suppliers must submit their proposals via the UNOPS eSourcing system, providing a complete set of required annexes, including a technical proposal, price schedule, and evidence of prior experience. UNOPS reserves the right to adjust service quantities by up to 20% and may extend the contract validity for an additional 12 months under the same terms.

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On-Premises Active Directory Audit and Remediation

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ExaGrid Maintenance and Support (M&S) RenewalThis subcontract opportunity, managed by the Florida Technology Services agency, seeks to secure official manufacturer maintenance and support renewals for ExaGrid storage systems. The contract specifically covers ExaGrid Raw 144TB Capacity Systems and 10Gigabit Ethernet Dual Port SFP+ Optical Add Ons for the 2026-2027 term. These services are intended for prime contractors working on City municipal IT projects to ensure continuous system stability and manufacturer-backed support. To be eligible for this award, providers must hold authorized ExaGrid partner or reseller status. The solicitation was posted on November 10, 2026, with a response deadline of November 23, 2026. The project falls under NAICS code 541519, focusing on other computer related services to maintain critical data storage infrastructure.

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Tier 2 Technical and Desktop Support ServicesThe Tier 2 Technical and Desktop Support Services subcontract focuses on providing advanced technical troubleshooting and field support for prime contractors working on projects for the Prince George's County Office of Information Technology. The primary objective is to resolve complex hardware and software issues that have been escalated from the service desk, ensuring restored functionality through on-site support across various County work locations. Qualified personnel must undergo a criminal background check and hold a security certification to perform these duties. This opportunity is categorized under NAICS code 541519 and is associated with the state of Maryland. Interested parties should note the response deadline of December 17, 2026.

POSTED

1 day ago

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in about 1 month

AI Contract Overview

The contract titled Technical Support and Customer Service Operations seeks to establish a long-term arrangement for the provision of scalable technical support, help desk services, and customer service operations with clearly defined response times and full accessibility compliance. The work requires a flexible staffing model capable of adjusting to fluctuating demand while maintaining high service standards, ensuring consistent availability and responsiveness to end users. All services must adhere to accessibility requirements to accommodate diverse user needs and ensure equitable access. Awarded as a subcontract under NAICS code 541519, this opportunity is managed by Sfaa Procurement Services through the South Carolina agency and is open for responses until August 13, 2026. The solicitation does not specify a set-aside type or place of performance details, and no point of contact is provided, but interested parties can access full solicitation details via the provided online link. The contract emphasizes operational reliability, scalability, and compliance over geographic or vendor-specific constraints.