Technical Support and Field Service for Analyzers

The contract requires ongoing technical support, preventive maintenance, troubleshooting, and repair services for ID NOW analyzers located at multiple Community-Based Outpatient Clinic sites within VISN 10. Services must be performed promptly and reliably to ensure uninterrupted operation of these critical diagnostic devices, supporting clinical care delivery across the Veterans Affairs network. The contractor is expected to maintain high standards of response, adherence to manufacturer guidelines, and documentation of all service activities to sustain device accuracy and regulatory compliance. This subcontract is issued under NAICS code 811212 for medical equipment and supplies repair and maintenance and will be managed by the Department of Veterans Affairs through the 250-NETWORK Contract Office 10. Proposals must be submitted by May 12, 2026, at 4:00 PM, with the opportunity posted on May 8, 2026. While no specific location or set-aside details are provided, performance is expected across all relevant CBOC facilities within the VISN 10 region, requiring the vendor to maintain regional presence or rapid-response capabilities to meet service-level expectations.