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This Government Contract opportunity from Department Of Veterans Affairs was posted on May 13, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support and Help Desk for aEEG Platform

Closed
Federal

Contract Overview

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The contract calls for the provision of continuous Tier 1 and Tier 2 technical support services for the aEEG cloud platform and associated field devices. This support includes troubleshooting and user assistance to ensure optimal operation and user satisfaction with the platform. The contracting opportunity is a subcontract under a Total Small Business Set-Aside, adhering to FAR 19.5 guidelines, and falls within the NAICS code 541512, which pertains to computer systems design services. Issued by the Department of Veterans Affairs through the 241-NETWORK Contract Office 01 (36C241), the solicitation was posted on May 13, 2026, with a response deadline of May 22, 2026. While specific details about the place of performance and points of contact are not provided, the contracting opportunity emphasizes support availability around the clock to address technical issues efficiently, reflecting the importance of maintaining seamless operation of the aEEG platform for its users.

General Info

Provide continuous Tier 1 and Tier 2 technical support for aEEG platform under small business subcontract.

Agency

Department Of Veterans Affairs → 241-NETWORK Contract Office 01 (36C241)

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

ME

Set-Aside

SBA

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 241-NETWORK Contract Office 01 (36C241)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → 241-NETWORK Contract Office 01 (36C241)
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide 24/7 Tier 1 and Tier 2 technical support for the aEEG cloud platform and field devices, including troubleshooting and user assistance.