This Government Contract opportunity from Department Of Defense was posted on July 2, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Technical Support & Help Desk Services

Closed

Federal

Submission Closed07/10/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541512

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Solicitation # 26RFP-ITN6769-4

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DEADLINE

Program Implementation and Training Specialist

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Fleet Management Information System (FMIS) Specialist

Department of Public Works

POSTED

about 23 hours ago

DEADLINE

in 20 days

AI Contract Overview

The contract seeks a small business to provide Tier 1–2 technical support for a SaaS platform under strict service level agreements, requiring 95% of critical support tickets to be resolved within 24 hours and 90% of non-critical tickets within 72 hours. All work must be performed in Fayetteville, North Carolina, and the service is designated as a Total Small Business Set-Aside under SBA regulations, meaning only qualified small businesses are eligible to respond. The North American Industry Classification System code is 541512, aligning the effort with computer systems design and related services. The solicitation was posted on July 2, 2026, with a firm deadline for submissions on July 10, 2026, at 7:00 PM Eastern Time. The contracting entity is the Headquarters, United States Special Operations Command, under the Department of Defense, and the agreement is structured as a subcontract.

General Info

Small business to provide Tier 1–2 SaaS support in Fayetteville, NC, meeting strict SLAs under DoD subcontract.

Agency

Department Of Defense → Hq UssocomView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Fayetteville, NC, 28303, USA

Set-Aside

SBA

Documents

This scope was carved out of H9242126QE036.

The full solicitation package (6 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Enterprise Skills Assessment Platform

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedJul 2

subcontract

Response DeadlineJul 10

Deadline has passed

Submission Closed

07/10/2026, 07:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → Hq Ussocom

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → Hq Ussocom

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Deliver Tier 1–2 technical support for the SaaS platform with SLAs: 95% of critical tickets resolved within 24 hours and 90% of others within 72 hours.