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Technical Support and Help Desk Services for DEERS/EnB

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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The contract provides technical support and help desk services for the Defense Enrollment Eligibility Reporting System and EnB applications, focusing on Tier 2 and Tier 3 support to resolve production issues and deliver real-time eligibility determination. This includes addressing complex system problems, ensuring system availability and accuracy in eligibility verification, and maintaining operational continuity for critical military enrollment functions. The work is performance-based and requires deep expertise in the DEERS/EnB environment to support users across federal and military systems. The contract is classified as a subcontract under NAICS code 541511, which pertains to custom computer programming services, and is administered by the General Services Administration through its Fas Aas Army office. Performance is required to occur in Seaside, California, with a zip code of 93955, indicating the physical location where support activities must be delivered. The solicitation was posted on June 22, 2026, and while no set-aside designation or point of contact is listed, the nature of the work demands specialized knowledge in legacy defense systems and rapid response capabilities to maintain mission-critical operations.

General Info

Technical support for DEERS/EnB systems in Seaside, CA, focusing on Tier 2/3 production issue resolution and real-time eligibility verification.

Agency

General Services Administration → GSA Fas Aas Army (qfb)View Agency

NAICS

541511 - Custom Computer Programming ServicesView NAICS

Place of Performance

Seaside, CA, 93955, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

Posted

subcontract

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Organization & Contact Information

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AgencyGeneral Services Administration → GSA Fas Aas Army (qfb)
ContactsNo contacts available
OfficeN/A
Organization / Agency
General Services Administration → GSA Fas Aas Army (qfb)
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Tier 2/Tier 3 technical support for DEERS/EnB applications, including real-time eligibility determination and production issue resolution.

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