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This Government Contract opportunity from Department Of Justice was posted on May 12, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support and Help Desk Services for MailGuard Operations

Closed
Federal

Contract Overview

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The contract involves providing remote or on-call technical support specifically for FBI operators utilizing MailGuard systems. The support includes troubleshooting alerts, guiding diagnostics, logging relevant events, and coordinating dispatch activities to ensure efficient response and resolution. This service is critical for maintaining the operational integrity and responsiveness of MailGuard systems used by the FBI. Scheduled as a subcontract under the NAICS code 541512, which corresponds to computer systems design services, the work will be performed at Redstone Arsenal, with the Department of Justice's FBI office overseeing the contract. The solicitation was posted on May 12, 2026, with responses due by May 26, 2026. The contract aims to bolster technical support capabilities to enhance MailGuard operations, ensuring that the FBI's cybersecurity measures remain effective and promptly managed.

General Info

Providing remote technical support for FBI MailGuard systems at Redstone Arsenal under DOJ oversight.

Agency

Department Of Justice → Fbi-jeh

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Redstone Arsenal, AL, 35898, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Justice → Fbi-jeh
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Justice → Fbi-jeh
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide remote or on-call technical support for FBI operators using MailGuard systems, including troubleshooting alerts, guiding diagnostics, logging events, and dispatch coordination.