This Government Contract opportunity from Department Of Justice was posted on May 12, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Technical Support and Help Desk Services for MailGuard Operations

Closed

Federal

Submission Closed05/26/2026, 05:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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Fleet Management Information System (FMIS) Specialist

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about 20 hours ago

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in 20 days

AI Contract Overview

The contract calls for the provision of remote and on-call technical support services specifically tailored for FBI operators utilizing MailGuard systems. Responsibilities include actively troubleshooting system alerts, guiding users through diagnostic procedures, meticulously logging all incidents and resolutions, and coordinating dispatch efforts as needed to ensure operational continuity. The work is performance-based and requires immediate responsiveness to support critical FBI functions, with technical personnel expected to be available outside standard business hours to address emergent issues. Performance of this subcontract is centered at Redstone Arsenal, Alabama, with a zip code of 35898, and is classified under NAICS code 541512 for custom computer programming services. The opportunity was posted on May 12, 2026, with a firm deadline for submissions set for May 26, 2026 at 5:00 PM Eastern Time. The contracting agency is the FBI under the Department of Justice, and the subcontractor will need to meet stringent security, compliance, and technical proficiency standards to support law enforcement operations in a high-stakes environment.

General Info

Providing remote technical support for FBI MailGuard systems at Redstone Arsenal under DOJ oversight.

Agency

Department Of Justice → Fbi-jehView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Redstone Arsenal, AL, 35898, USA

Set-Aside

NONE

Documents

This scope was carved out of 15F06726Q0000238.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

NOI - Smiths Detection Maintenance (Sole Source)

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed

PostedMay 12

subcontract

Response DeadlineMay 26

Deadline has passed

Submission Closed

05/26/2026, 05:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Justice → Fbi-jeh

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Justice → Fbi-jeh

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide remote or on-call technical support for FBI operators using MailGuard systems, including troubleshooting alerts, guiding diagnostics, logging events, and dispatch coordination.