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Technical Support & Help Desk Services (Tier 1–2)

Active

Federal

Response Deadline08/07/2026, 04:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The contract seeks a vendor to provide Tier 1–2 technical support services to users of the Defense Health Agency, covering a broad range of help desk functions including access troubleshooting, password resets, mobile application assistance, and user onboarding. Support must be available potentially on a 24/7 basis to ensure continuous operational readiness and user accessibility across the DHA’s distributed user base. The work is to be performed primarily from Falls Church, Virginia, with no specific set-aside classification indicated, and is classified under NAICS code 541519 for other computer-related services. This is a subcontract opportunity, and proposals must be submitted by August 7, 2026, with the solicitation posted on July 24, 2026. The contract is part of the Department of Defense’s broader effort to maintain reliable and responsive IT support for military and civilian health personnel.

General Info

Provide 24/7 Tier 1–2 IT help desk support for DHA users from Falls Church, Virginia, by August 7, 2026.

Agency

Department Of Defense → Defense Health AgencyView Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Falls Church, VA, 22042, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PostedJul 24

subcontract

Response DeadlineAug 7

Submission deadline

Response Deadline

08/07/2026, 04:00:00 PM UTCin 13 days

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Organization & Contact Information

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AgencyDepartment Of Defense → Defense Health Agency

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → Defense Health Agency

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide ongoing technical support for DHA users, including access troubleshooting, password resets, mobile app support, and user onboarding, potentially with 24/7 availability.

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