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This Subcontract opportunity from Mississippi was posted on May 2, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support and Help Desk Services (Tier 1–2)

Closed
State & Local

Contract Overview

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This subcontract opportunity with the University of Mississippi Medical Center involves providing Tier 1 and Tier 2 technical support and help desk services. The primary scope of work focuses on delivering frontline assistance to EMS and hospital users, specifically addressing issues related to login procedures, device connectivity, and general platform troubleshooting for Pulsara UNITED. The solicitation was posted on May 2, 2024, with a response deadline of May 22, 2024. Classified under NAICS code 561400, the contract seeks a provider capable of maintaining operational efficiency for critical healthcare communication tools within the state of Mississippi.

General Info

Tier 1 and 2 technical support for Pulsara UNITED at UMMC by May 22.

NAICS

561400

Place of Performance

MS, USA

Set-Aside

NONE

Documents

This scope was carved out of 3150005693.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Contract Opportunity: Improve STEMI Patient Care with Pulsara's Real-Time Feedback System

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyUniversity of Mississippi Medical Center
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide frontline technical support for EMS and hospital users on login, device connectivity, and platform troubleshooting for Pulsara UNITED.

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Posted before this notice, open and closed

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Miguel
Hillary
Keith Deutsch
Christine

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