This Subcontract opportunity from Government of Canada was posted on March 20, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Technical Support and Help Desk Services (Tier 2/3)

Closed

International

Submission Closed03/30/2026, 07:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512

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OCMP-27-25799 Services - Stakeholder Experience

Solicitation # BPM059601

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Software Implementation and Integration ConsultantThis subcontract for a Software Implementation and Integration Consultant involves the technical integration of POD software for prime contractors supporting University of Michigan HomeMed Pharmacy projects. The selected consultant is responsible for the end-to-end delivery of a fully operational integrated system, beginning with the project assessment phase and continuing through software configuration tailored to specific pharmacy operational needs. Key deliverables include the development of a comprehensive project execution plan and a robust risk management strategy. The scope of work requires the coordination of both on-site and off-site activities to ensure all milestones are met within a defined project timeline. This engagement falls under NAICS code 541512 and is associated with the University of Michigan. Interested parties should note the response deadline of November 18, 2026.

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Proof of Delivery (POD) for HomeMed Pharmacy

Solicitation # RFP-0012500-TECH-2026

The University of Michigan is soliciting proposals under RFP-0012500-TECH-2026 for a HIPAA-compliant proof-of-delivery (POD) and delivery management software solution for HomeMed Pharmacy. The objective is to modernize pharmacy operations by implementing a platform that supports electronic signature capture, photo verification, geofencing, and patient-facing digital confirmations. Key technical requirements include route optimization, real-time driver tracking, and bidirectional integration with CareTend (Wellsky) and Epic. The solution must adhere to strict accessibility standards, including WCAG 2.1 Level AA, Section 508, and the Americans with Disabilities Act. The contract is envisioned as a three-year initial agreement with the option to extend for two additional one-year periods. Suppliers must provide a comprehensive proposal including an executive summary, a detailed cost proposal via Excel, and a data security agreement signed as is. Cybersecurity certifications such as SOC2 Type 2, ISO 27001, or HITRUST are highly relevant to the evaluation. Payment terms are Net 0 days for suppliers enrolled in a virtual card program, or Net 45 days otherwise. Proposals were due by November 17, 2026, and the University requires interviews with key personnel before the project commences.

University of Michigan

POSTED

about 14 hours ago

DEADLINE

in 8 days

AI Contract Overview

Shared Services Canada is seeking a subcontractor to provide Tier 2 and Tier 3 technical support and help desk services for NETAPP system failures. The scope of work involves delivering both remote and on-site assistance, focusing on diagnostics, escalation, and resolution under an As Required On-call model. The contract is based in the National Capital Region of Canada under NAICS code 541512. Interested parties must submit their responses by March 30, 2026, following the posting date of March 20, 2026.

General Info

Subcontractor for Tier 2/3 NETAPP technical support in Canada by March 30, 2026.

Agency

Government of Canada → Shared Services Canada

NAICS

541512 - Computer Systems Design Services

Place of Performance

National Capital Region (NCR), CAN

Set-Aside

NONE

Documents

This scope was carved out of BPM025834.

The full solicitation package (9 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFQ – NETAPP Hardware and Software Maintenance and Support for DND

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedMar 20

subcontract

Response DeadlineMar 30

Deadline has passed

Submission Closed

03/30/2026, 07:00:00 PM UTC

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Organization & Contact Information

AgencyGovernment of Canada → Shared Services Canada

ContactsNo contacts available

OfficeN/A

Organization / Agency

Government of Canada → Shared Services Canada

Office AddressN/A

ContactsNo contact information available

Full Description

Provide remote or on-site technical support for NETAPP system failures, including diagnostics, escalation, and resolution under an ARO model.

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