This Government Contract opportunity from California was posted on June 24, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Technical Support and Help Desk Services
Contract Overview
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AI Contract Overview
The contract pertains to Tier 1–2 technical support services for security systems, requiring responsive assistance with user inquiries, system troubleshooting, and coordination of field repairs, with availability extended beyond standard business hours to ensure continuous operational support. The scope emphasizes prompt resolution of technical issues and seamless handoff to field technicians when on-site intervention is necessary, aiming to maintain high availability and reliability of security infrastructure across the state. This subcontract is issued by the California Department of General Services under NAICS code 541512, with a posted date of June 24, 2026, and a response deadline of July 22, 2026. All performance is expected to occur within California, though specific locations are not defined in the posting. The solicitation is open to qualified vendors through the CalE-Procure portal, with no set-aside classification indicated, allowing broad participation from eligible contractors seeking to provide specialized technical support services.
General Info
Agency
NAICS
Place of Performance
CA, USASet-Aside
Documents
This scope was carved out of CR25-293820.
The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.
25-293820.FMD.AccessControlMaintenance
AI Contract Breakdown
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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