This Government Contract opportunity from Department Of Veterans Affairs was posted on May 4, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Technical Support and Help Desk Services

Closed

Federal

Submission Closed05/04/2026, 10:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519

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AI Contract Overview

The contract outlines the provision of remote technical support services for electronic health records systems during standard business hours, with 24/7 escalation capabilities to address critical issues. Services include comprehensive troubleshooting, system diagnostics, and resolution of technical problems to ensure uninterrupted operation of EHR platforms. The contract is structured as a subcontract under the NAICS code 541519 for other information technology services and is issued by the Department of Veterans Affairs through the Network Contract Office 23. Although the place of performance and point of contact are unspecified, the response deadline for submissions is set for May 4, 2026, at 10:00 PM Eastern Time, matching the posting date, indicating a potential administrative or urgency-driven procurement timeline.

General Info

Remote EHR technical support with 24/7 escalation under NAICS 541519, VA Network Contract Office 23, bid due May 4, 2026.

Agency

Department Of Veterans Affairs → Network Contract Office 23 (36C263)View Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Set-Aside

NONE

Documents

This scope was carved out of 36C26326Q0661.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

DA01--Intent to Sole Source Zeiss FORUM Support Agreement

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedMay 4

subcontract

Response DeadlineMay 4

Deadline has passed

Submission Closed

05/04/2026, 10:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → Network Contract Office 23 (36C263)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → Network Contract Office 23 (36C263)

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Remote technical support for EHR systems during business hours with 24/7 escalation support, including troubleshooting, diagnostics, and issue resolution.