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This Government Contract opportunity from Department Of Defense was posted on April 29, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support and Incident Response (Tier 2/3)

Closed
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512
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NAICS: 541512
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NAICS: 541512
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NAICS: 541512
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Software Integration and API Development for DOT SystemsThe contract involves designing and implementing secure APIs to enable seamless integration between the bid analytics platform and the Tennessee Department of Transportation's existing systems, such as Bid Express, contract databases, and specification repositories. This effort aims to enhance data interoperability and streamline access to bidding and contract information, ensuring the systems work cohesively to support transportation project management. Issued as a subcontract opportunity under NAICS code 541512, the contract was posted and has a response deadline of June 26, 2026. The work is to be performed in Hawkins, Tennessee, and is managed by the Tennessee Department of Transportation. While specific details about the organization's type or set-aside status are not provided, this contract represents a key technological upgrade to TDOT's digital infrastructure by improving the integration and security of its bid and contract management processes.
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NAICS: 541512
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AI Contract Overview

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This contract involves providing continuous, around-the-clock technical support and incident management services focused on content delivery network (CDN) performance, security, and availability for Department of Defense (DoD) users. The responsibilities include incident triage, escalation, and resolution to ensure optimal operation and security of CDN services critical to DoD operations. The work requires Tier 2 and Tier 3 support expertise, addressing complex technical issues and ensuring timely and efficient responses to maintain system integrity and performance. The subcontract, classified under the NAICS code 541512, is managed by the It Contracting Division of the Department of Defense and is to be performed in St. James, with a specified postal code of 20755. The solicitation was posted on April 29, 2026, with a response deadline of May 13, 2026, at 9:00 PM. Although specific office and point-of-contact details are not provided, the contract documentation is accessible through the SAM.gov portal for further information. This opportunity targets experienced technical support providers capable of delivering high-level incident resolution and ongoing maintenance services for critical DoD digital infrastructure.

General Info

Provide 24/7 Tier 2/3 technical support for DoD CDN performance, security, and incident management.

Agency

Department Of Defense → It Contracting Division - PL84

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

St James, MD, 20755, USA

Set-Aside

NONE

Documents

(0)

No documents available

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

Cannot generate Contract Breakdown because no documents were found from this contract's source.

Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Defense → It Contracting Division - PL84
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → It Contracting Division - PL84
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide 24/7 technical support, incident triage, escalation, and resolution for CDN performance, security, and availability issues affecting DoD users.