This Government Contract opportunity from Department Of Veterans Affairs was posted on April 23, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Technical Support and Troubleshooting

Closed

Federal

Submission Closed04/29/2026, 10:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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AI Contract Overview

The contract requires provision of Tier 2 and Tier 3 remote technical support for Visiopharm software, focusing on diagnosing and resolving software errors, performance degradations, and user-reported bugs. Support must be delivered remotely and is expected to address complex technical issues beyond basic troubleshooting, ensuring sustained functionality and user satisfaction. The work is classified as a subcontract under NAICS code 541519 and is solicited by the Department of Veterans Affairs through its 260-NETWORK Contract Office 20. The place of performance is designated as Seattle, WA with a zip code of 98669, though the specific physical location is not detailed beyond that. Proposals must be submitted by April 29, 2026, at 10:00 PM Eastern Time, following the posting of the solicitation on April 23, 2026. No set-aside categorization is specified, and no point of contact details are provided in the available data.

General Info

Tier 2 and Tier 3 remote technical support for Visiopharm software due April 29, 2026, in Seattle, WA.

Agency

Department Of Veterans Affairs → 260-NETWORK Contract Office 20 (36C260)View Agency

NAICS

541519 - Other Computer Related ServicesView NAICS

Place of Performance

Seattle, WA, 98669, USA

Set-Aside

NONE

Documents

This scope was carved out of 36C26026Q0603.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

AN11--Sources Sought - Visiopharm Software Maintenance B 4

AI Contract Breakdown

Uniform Contract Format

No contract breakdown available.

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Timeline

PhaseClosed

PostedApr 23

subcontract

Response DeadlineApr 29

Deadline has passed

Submission Closed

04/29/2026, 10:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Veterans Affairs → 260-NETWORK Contract Office 20 (36C260)

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Veterans Affairs → 260-NETWORK Contract Office 20 (36C260)

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Deliver Tier 2/Tier 3 remote technical support for diagnosing and resolving software errors, performance issues, and user-reported bugs in Visiopharm software.