This Government Contract opportunity from Alabama was posted on March 15, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Technical Support and Troubleshooting Services

Closed

State & Local

Submission Closed03/20/2024, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 811212

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PBX System Maintenance and Technical SupportThis subcontract opportunity is for the provision of continuous system maintenance and technical support for prime contractors working on Maryland Transit Administration projects. The scope of work includes comprehensive troubleshooting, help desk services, hardware repair, and network support specifically for NEC PBX, GNAV Software, ACD, Voice Mail Systems, and ISI Call Data software. To ensure operational quality, the contractor must maintain a Silver Service Level maintenance agreement and hold the necessary NEC certifications. Deliverables for this engagement include the submission of detailed support logs and Visio configuration diagrams. Interested parties should note that the response deadline is November 12, 2026, and the project falls under NAICS code 811212.

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Solicitation # SPE8EN-27-T-0265

Solicitation SPE8EN-27-T-0265 is a request for quotations from DLA Troop Support, Construction and Equipment T and IFO EQ, for the procurement of 15 disk drive units, specifically Seagate Technology LLC part number XA1920ME10063 (NSN 7025-01-687-9717). The required delivery date is April 22, 2027, with a need ship date of January 18, 2027. Delivery is specified as FOB Origin, with the destination being the DLA Distribution DDSP New Cumberland Facility in Pennsylvania. Inspection and acceptance will occur at the destination in accordance with FAR 52.246-2. The contract mandates strict adherence to quality and packaging standards, including MIL-STD-2073-1E for packaging and MIL-STD-129 for marking. Special requirements include the prohibition of intentionally added mercury, with specific containment rules per NAVSEA 5100-003D for any functional mercury used. The procurement is subject to various federal regulations, including the Buy American Act, DFARS 252.204-7012 for safeguarding covered defense information, and DFARS 252.204-7018 regarding the prohibition of certain telecommunications equipment. All quotes must be submitted via the DLA Internet Bid Board System (DIBBS), and electronic invoicing must be processed through the Wide Area WorkFlow (WAWF) system.

CONSTRUCTION & EQUIPMENT T & IFO EQ

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Signal Distribution Unit Repair ServicesThis subcontract involves the repair and restoration of Signal Distribution units, specifically NIIN 016889845, to support prime contractors on Department of the Navy NAVSUP WSS projects. The selected provider must execute all repairs according to Technical Data Package Version 002 and conduct inspection and testing based on original manufacturer specifications. A critical requirement for this engagement is the possession of specialized testing equipment necessary for OEM signal validation. Administrative reporting for the project is managed through the Commercial Asset Visibility Repairables Portal, with the final deliverable being the provision of fully repaired and tested units. This opportunity is categorized under NAICS code 811212 and is issued by the Navsup Weapon Systems Support Mech under the Department of Defense. The response deadline for this requirement is January 8, 2027.

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Recovery Sequencer Overhaul and RFI RestorationThis subcontract, titled Recovery Sequencer Overhaul and RFI Restoration, involves the comprehensive overhaul, upgrade, repair, testing, and inspection of the Recovery Sequencer for prime contractors supporting DLA/NAVSUP aviation projects. The scope of work specifically focuses on part number MBEU241040 and NSN 1680-99-753-8672, requiring the disassembly and inspection of internal mechanisms followed by functional testing to ensure operational reliability. The project is managed by the Department of Defense through the Pa DLA Aviation At Philadelphia office under NAICS code 811212. To successfully deliver one certified unit, the contractor must utilize specialized tooling and test equipment while adhering to Ready For Issue standards and DFARS 252.225-7000/7020 regulations. The response deadline for this opportunity is November 27, 2026.

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AC Motor Repair and Overhaul ServicesThis subcontract for AC Motor Repair and Overhaul Services involves the teardown, evaluation, and repair of an Alternating Current Motor, NSN 6105-01-274-8862, supporting prime contractors on Department of the Navy projects. The scope of work includes disassembling and diagnosing the motor, performing repairs according to standard overhaul practices using specialized winding and precision testing equipment, and delivering one fully functional motor along with all required technical documentation. Managed by the Navsup Weapon Systems Support Mech under NAICS code 811212, the project requires strict adherence to MIL-STD-130, MIL-STD-2073, and MIL-STD-129 standards. Performance will take place in Mechanicsburg, Pennsylvania. The solicitation was posted on October 28, 2026, with a response deadline of November 27, 2026.

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POSTED

DEADLINE

RF Amplifier Teardown, Evaluation, and RepairThis subcontract involves the technical teardown, evaluation, repair, and modification of Radio Frequency Amplifiers, specifically NIIN 015092987, for prime contractors supporting Navsup Weapon Systems Support Mech projects. The scope of work includes disassembling units to identify faults, executing repairs according to OEM specifications and Raytheon quality requirements, and conducting rigorous inspection and testing using power meters and spectrum analyzers. The final deliverables consist of the repaired amplifiers along with their corresponding test records. The project is managed under the Department of the Navy and will be performed in Mechanicsburg. To be eligible for this contract, the provider must hold Raytheon authorized distributor status. The solicitation was posted on October 28, 2026, with a response deadline of November 27, 2026, falling under NAICS code 811212.

Navsup Weapon Systems Support Mech

POSTED

DEADLINE

Dell ProSupport Plus Maintenance and WarrantyThis subcontract for the Maryland Department of Information Technology provides extended manufacturer hardware support for prime contractors. The agreement covers ten devices and requires services to be delivered through an authorized Dell service channel. Key deliverables include active service contracts and warranty registrations. The scope of work features ProSupport Plus for Next Business Day Onsite service, along with three-year terms for both Accidental Damage Service and Keep Your Hard Drive data security services. This procurement falls under NAICS code 811212 and is managed by the Maryland Department of Information Technology Administration.

DoIT - Dept Of Information Technology - Administration

POSTED

2 days ago

DEADLINE

in 8 days

AI Contract Overview

This subcontract opportunity, titled Technical Support and Troubleshooting Services, is issued by the state of Alabama. The contract requires the provision of on-demand technical support focused on the diagnosis and repair of malfunctioning meeting hardware, utilizing both remote and on-site troubleshooting methods to ensure operational efficiency. The solicitation was posted on March 15, 2024, with a response deadline of March 20, 2024. Classified under NAICS code 811212, the procurement process is managed through the Alabama Buys portal.