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Dell ProSupport Plus Maintenance and Warranty

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for the Maryland Department of Information Technology provides extended manufacturer hardware support for prime contractors. The agreement covers ten devices and requires services to be delivered through an authorized Dell service channel. Key deliverables include active service contracts and warranty registrations. The scope of work features ProSupport Plus for Next Business Day Onsite service, along with three-year terms for both Accidental Damage Service and Keep Your Hard Drive data security services. This procurement falls under NAICS code 811212 and is managed by the Maryland Department of Information Technology Administration.

General Info

Dell hardware support for ten Maryland DoIT devices via ProSupport Plus three-year terms.

Documents

This scope was carved out of FC0003741.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

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FC0003741-DELL-MDBOP- 10 Touch screen machine/ full keyboard

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Organization & Contact Information

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AgencyMaryland → DoIT - Dept Of Information Technology - Administration
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Provides extended manufacturer hardware support for prime contractors on Maryland Department of Information Technology (DoIT) projects. Performs Next Business Day Onsite service via ProSupport Plus, 3-year Accidental Damage Service, and 3-year Keep Your Hard Drive data security services. Must be provided via an authorized Dell service channel. Delivers active service contracts and warranty registrations for 10 devices.

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Computer and Computer Peripheral Equipment and Software Merchant Wholesalers

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NAICS: 423430
New
SLED
FC0003741-DELL-MDBOP- 10 Touch screen machine/ full keyboard
Solicitation # FC0003741
Solicitation FC0003741 is a fixed-price request for the procurement of 10 new and unused Dell Pro 3 16 (P316260) touch screen machines for the Maryland Department of Information Technology. The required hardware features an Intel Core Ultra 5 336H vPro CPU, a 16 inch WUXGA touch screen, 256 GB SSD, and a backlit keyboard with a numeric keypad and fingerprint reader. All equipment must be ENERGY STAR qualified and EPEAT Gold with Climate+ certified. Delivery is required at the Department of Information Technology in Crownsville, Maryland. Eligibility is strictly limited to certified small business vendors under the GOSBA Small Business Reserve Program who are also Master Contractors under the Desktop Laptop and Tablet 2015 Master Contract BPO 060B5400007 and authorized Dell resellers. Bidders must submit their proposals via the eMaryland Marketplace Advantage system by November 6, 2026, including a screenshot of the MSRP, a statement of authorization, and a Mercury Affidavit if applicable. Award decisions will be based on the most advantageous proposal considering price, the ability to provide equipment and support, and the required authorizations. Invoices must be submitted via email within 10 days of delivery and must include the PORFP number and proof of delivery.
Computer and Computer Peripheral Equipment and Software Merchant Wholesalers

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