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This Subcontract opportunity from Virginia was posted on January 9, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support and User Assistance

Closed
State & Local

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The Virginia Department of Health is seeking a subcontractor for a Technical Support and User Assistance project. The primary objective of this contract is to provide comprehensive customer support to residents regarding the usage of test kits, the interpretation of results, and the resolution of platform access issues. These services are to be delivered through digital channels or a dedicated call center. This opportunity was posted on January 9, 2024, with a response deadline of January 16, 2024. The project falls under NAICS code 561400, focusing on specialized technical assistance and user guidance to ensure residents can effectively utilize health-related testing resources and digital platforms.

General Info

Virginia Department of Health seeks subcontractor for technical support and user assistance services.

NAICS

561400

Place of Performance

VA, USA

Set-Aside

NONE

Documents

This scope was carved out of A601VDH:55891.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Radon Test Kits

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyVirginia Department of Health
ContactsNo contacts available
OfficeN/A
Organization / AgencyVirginia Department of Health
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide customer support to residents on test kit usage, result interpretation, and platform access issues via call center or digital channels.

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