This Government Contract opportunity from Department Of The Interior was posted on July 21, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Technical Support & User Assistance

Closed

Federal

Submission Closed08/05/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541519

New

Federal

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The FBI, under the Department of Justice, is soliciting quotations from qualified vendors for the procurement of 15 Sumuri Talino workstations. This requirement is listed under solicitation number SHOP-PR-26-002435 with the NAICS code 541519. There are no set-aside restrictions for this contract, and the place of performance is located in Washington, DC. Interested vendors must submit their offers via email to Ricardo M. Tiggle at rtiggle@fbi.gov. The deadline for submission is September 17, 2026, by 12:00pm.

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Navsup Flt Logistics Ctr Yokosuka

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Solicitation # 70B03C26Q00000328

The Department of Homeland Security and U.S. Customs and Border Protection are seeking a biometric facial comparison solution to support the Global Entry Airport Modernization project under solicitation 70B03C26Q00000328. The objective is to design, deploy, integrate, test, and maintain high-throughput continuous flow lanes at 38 international airports, ensuring integration with CBP Traveler Verification Services. The scope of work encompasses software reliability, photo capture metrics, physical structure requirements, and comprehensive operational performance targets to modernize the Trusted Traveler Program. The contract emphasizes strict adherence to cybersecurity, privacy, and artificial intelligence standards. Contractors must comply with the NIST AI Risk Management Framework, DHS AI policy, and Unbiased AI Principles, providing detailed disclosures regarding large language models, data sourcing, and foreign development. Requirements include the delivery of model cards, acceptable use policies, and independent consultant reviews to mitigate risks associated with sensitive data and civil rights. This procurement is managed by the Mission Support Contracting Division in Washington, DC, with a focus on delivering a secure and transparent biometric infrastructure.

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AI Contract Overview

The contract seeks a vendor to provide Tier 1–2 technical support, user training, troubleshooting, and help desk services specifically for RiverWare software users. This includes responding to user inquiries, resolving software issues, guiding users through system functionalities, and delivering training to ensure effective adoption and use of RiverWare tools. The scope emphasizes direct user assistance and operational support rather than high-level development or system customization. The solicitation opens on July 21, 2026, with responses due by August 5, 2026, and is classified as a subcontract under NAICS code 541519 for other computer-related services. The contracting entity is the Upper Colorado Regional Office within the U.S. Department of the Interior, though specific performance location and point of contact details are not provided. Participation is open without a designated set-aside preference, and interested parties must respond through the official SAM.gov portal before the deadline.