This Government Contract opportunity from Department Of Veterans Affairs was posted on April 29, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Technical Support & User Training Services
Contract Overview
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This contract entails providing Tier 1 and Tier 2 technical support, user onboarding, and training services to Department of Veterans Affairs (VA) staff utilizing the CaseReview platform. The work is aimed at ensuring that VA personnel are effectively supported in their use of the platform, enhancing their ability to manage cases efficiently through comprehensive training and responsive technical assistance. The contract is identified as a subcontract focused on IT and professional services under the NAICS code 541512, which pertains to computer systems design services. The contract is managed by the 261-NETWORK Contract Office 21 within the Department of Veterans Affairs and specifies the place of performance as Palo Alto, with a zip code of 94304. The solicitation was posted on April 29, 2026, and responses are due by May 12, 2026. The contract does not specify any type of set aside or preference programs. This opportunity provides a critical support function for a key VA platform, ensuring that staff receive the necessary technical help and training to deliver high-quality service to veterans through efficient case management workflows.
General Info
Agency
NAICS
Place of Performance
Palo Alto, CA, 94304, USASet-Aside
Documents
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Timeline
Submission Closed
