This Government Contract opportunity from Department Of Veterans Affairs was posted on April 29, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Technical Support & User Training Services
Contract Overview
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AI Contract Overview
The contract requires the provision of Tier 1 and Tier 2 technical support, user onboarding, and training services for staff of the Department of Veterans Affairs who use the CaseReview platform. The work is focused on ensuring VA personnel can effectively utilize the platform through responsive technical assistance, guided implementation, and targeted educational resources. Support must address a range of user needs from initial system access and configuration to troubleshooting advanced functionality, with an emphasis on minimizing downtime and maximizing user proficiency. Performance is expected to be delivered primarily at Palo Alto, CA, with the subcontract set to respond by May 12, 2026. The acquisition is classified under NAICS code 541512 for custom computer programming services, indicating the work involves specialized technical expertise aligned with software applications and systems support. While the contracting office is 261-NETWORK Contract Office 21 (36C261), no specific point of contact or set-aside details are provided, and the contract type is identified as a subcontract under the VA’s broader procurement structure.
General Info
Agency
NAICS
Place of Performance
Palo Alto, CA, 94304, USASet-Aside
Documents
This scope was carved out of 36C26126Q0654.
The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.
6515 - Brand Name Only - Zoll Defibrillator CaseReview Software
AI Contract Breakdown
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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