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This Government Contract opportunity from Department Of Veterans Affairs was posted on April 29, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support & User Training Services

Closed
Federal

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This contract entails providing Tier 1 and Tier 2 technical support, user onboarding, and training services to Department of Veterans Affairs (VA) staff utilizing the CaseReview platform. The work is aimed at ensuring that VA personnel are effectively supported in their use of the platform, enhancing their ability to manage cases efficiently through comprehensive training and responsive technical assistance. The contract is identified as a subcontract focused on IT and professional services under the NAICS code 541512, which pertains to computer systems design services. The contract is managed by the 261-NETWORK Contract Office 21 within the Department of Veterans Affairs and specifies the place of performance as Palo Alto, with a zip code of 94304. The solicitation was posted on April 29, 2026, and responses are due by May 12, 2026. The contract does not specify any type of set aside or preference programs. This opportunity provides a critical support function for a key VA platform, ensuring that staff receive the necessary technical help and training to deliver high-quality service to veterans through efficient case management workflows.

General Info

Provide Tier 1 and Tier 2 technical support, onboarding, and training for VA CaseReview platform staff.

Agency

Department Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)

NAICS

541512 - Computer Systems Design Services View NAICS

Place of Performance

Palo Alto, CA, 94304, USA

Set-Aside

NONE

Documents

(0)

No documents available

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Veterans Affairs → 261-NETWORK Contract Office 21 (36C261)
Office AddressN/A
ContactsNo contact information available

Full Description

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Provide Tier 1/Tier 2 technical support, user onboarding, and training for VA staff using the CaseReview platform.