This Government Contract opportunity from Department Of Veterans Affairs was posted on April 28, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.
Technical Support & User Training Services
Contract Overview
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The contract seeks a vendor to provide continuous 24/7 technical support and on-demand training services exclusively for clinicians and administrators within the Department of Veterans Affairs. The scope of work includes immediate issue resolution for technical problems, proactive system guidance, and comprehensive tracking of service level agreements to ensure performance standards are met consistently. Training must be accessible on demand to accommodate fluctuating user needs and evolving system requirements across VA facilities. This subcontract, classified under NAICS code 541519 for other computer-related services, is issued by the VA under organization code PCAC 36C776. Responses are due by May 12, 2026, at 2:00 PM Eastern Time, with the opportunity posted on April 28, 2026. While specific location details for performance or contact information are not provided, the services are intended to support VA personnel nationwide, requiring the contractor to operate with high reliability, scalability, and adherence to federal service expectations without geographic limitation.
General Info
Agency
NAICS
Place of Performance
OH, USASet-Aside
Documents
This scope was carved out of 36C77626Q0187.
The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.
R605--American Psychological Association (APA) Mental Health (MH) Database Subscription PO 776-C60038 POP 06/01/2026-05/31/2027 CO: Andrew Schoenecker
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Timeline
Submission Closed
Organization & Contact Information
Full Description
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