This Government Contract opportunity from Department Of Defense was posted on May 29, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Technical Sustainment and Tier 2/3 Help Desk Support

Closed

Federal

Submission Closed06/05/2026, 06:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541511

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AI Contract Overview

This contract involves providing ongoing technical sustainment and Tier 2/3 help desk support for the SIS platform, focusing on key services such as troubleshooting, performance tuning, patching, and handling escalations for complex system issues. It is a subcontract opportunity specifically set aside for small businesses under the Small Business Administration's Total Small Business Set-Aside program, aligning with NAICS code 541511, which pertains to custom computer programming services. The contract is issued by the Department of Defense through the 42nd Contracting Command and the work will be performed in Montgomery. The solicitation was posted on May 29, 2026, with responses due by June 5, 2026. This opportunity requires specialized technical support capabilities to ensure continued optimal performance and reliability of the SIS system, emphasizing a high level of expertise in system maintenance and problem resolution at advanced support tiers.

General Info

Provide Tier 2/3 technical support for SIS platform under DoD small business subcontract, NAICS 541511.

Agency

Department Of Defense → FA3300 42 Cons CcView Agency

NAICS

541511 - Custom Computer Programming ServicesView NAICS

Place of Performance

Montgomery, AL, USA

Set-Aside

SBA

Documents

This scope was carved out of FA330026SSAUSIS.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Student Information System (SIS) Modernization and Sustainment

AI Contract Breakdown

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Timeline

PhaseClosed

PostedMay 29

subcontract

Response DeadlineJun 5

Deadline has passed

Submission Closed

06/05/2026, 06:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → FA3300 42 Cons Cc

ContactsNo contacts available

OfficeN/A

Organization / Agency

Department Of Defense → FA3300 42 Cons Cc

View Agency Profile

Office AddressN/A

ContactsNo contact information available

Full Description

Provide ongoing technical support for the SIS platform, including troubleshooting, performance tuning, patching, and escalation for complex system issues.