Telehealth Services

Solicitation 36C25926Q0065 is a request for quotations issued by the Department of Veterans Affairs Network Contracting Office 19 for telehealth and medical support services to benefit Veterans in Plentywood, Montana. The contract is for commercial services with an estimated total value between 30,000 and 949,900 dollars. The period of performance begins June 1, 2026, and extends through May 31, 2030, consisting of a base period and four option years. Pricing is structured on a Per Member Per Month basis, starting at 115.00 dollars for the base period and increasing incrementally to 123.00 dollars by the final option year. The contractor is required to maintain specific staffing ratios, including one full-time physician per 1,200 active patients and one midlevel provider per 900 active patients, supported by three FTE staff per primary care provider. Personnel must hold unrestricted state licenses, be VA-credentialed, and comply with strict security, privacy, and health mandates, including annual cybersecurity training and influenza vaccinations. Performance is measured by rigorous quality standards, such as a 93 percent closure rate for Emergency Operations Center deficiencies and high composite scores for behavioral health and tobacco cessation services. Award decisions will be based on a trade-off process evaluating technical capability, past performance, and price. Proposals must be submitted in three separate volumes by November 20, 2025. The contractor must also adhere to comprehensive compliance requirements, including the Immigration and Nationality Act, Organizational Conflict of Interest disclosures, and the VA Contractor Rules of Behavior. Invoicing must be processed electronically through the VA Electronic Invoice Presentment and Payment system.