Telehealth Technology Platform & Secure Communications

The contract seeks a subcontractor to supply and maintain a secure, HIPAA-compliant telehealth platform designed to facilitate real-time clinical interactions through video conferencing, encrypted messaging, and seamless integration with electronic health record systems. The platform must ensure end-to-end encrypted communications to protect patient data and meet all federal healthcare privacy and security standards. It will serve as the technical infrastructure supporting clinical workflows across the Massachusetts-based agency, with performance required at the Boston location identified by the zip code 02109. The system must be scalable, reliable, and continuously monitored to maintain compliance and operational integrity. Bids for this subcontract are due by September 9, 2026, under the NAICS code 518210 for Data Processing, Hosting, and Related Services. The solicitation was posted on July 29, 2026, and is issued by DMR1000 - Central Office, Massachusetts. While no set-aside type or point of contact is specified, the contract emphasizes technical excellence in secure communications and EHR interoperability, requiring vendors to demonstrate proven experience with healthcare-grade platforms and adherence to strict regulatory requirements. Successful proposers will be expected to provide ongoing maintenance, updates, and support to ensure uninterrupted service and regulatory compliance.