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This Justification (J&A) opportunity from New Mexico was posted on August 22, 2025. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Tessitura Ticketing Software Licensing and Maintenance Services

Awarded
60-50500-25-31391State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541519
New
International
Mise en place d'un contrat de marchés ouverts pour des Service de support informatique This tender has been posted through the UNOPS eSourcing system. / Cet avis a été publié au moyen du système eSourcing de l'UNOPS. / Esta licitación ha sido publicada us
Solicitation # RFQ/2026/65323
UNOPS is soliciting quotations for the establishment of an open market contract to provide comprehensive IT support services for its operations in Tunisia. The scope of work includes hardware maintenance for PCs and peripherals, software installation and configuration, network connectivity management, IT security audits, and the maintenance of camera surveillance systems. Key performance requirements include a weekly preventive maintenance visit, corrective interventions for equipment failure, and the provision of a technical team featuring at least one IT professional with five years of experience. The selected contractor must be capable of initiating services within 48 hours of contract signing. The contract is governed by UNOPS General Conditions, requiring the contractor to maintain all-risk, workers' compensation, and general liability insurance. Payments are processed within 30 calendar days of invoice receipt following the acceptance of services. Deliveries are specified as DAP at the UNOPS Tunisia office in Tunis. Interested suppliers must submit their proposals via the UNOPS eSourcing system, providing a complete set of required annexes, including a technical proposal, price schedule, and evidence of prior experience. UNOPS reserves the right to adjust service quantities by up to 20% and may extend the contract validity for an additional 12 months under the same terms.
UNOPS

POSTED

about 18 hours ago

DEADLINE

N/A
NAICS: 541519
New
SLED
Prince George’s County, Maryland Office of Information Technology Enterprise IT Service Desk Managed Services
Solicitation # WS2154508994
Prince George’s County, Maryland, through the Office of Information Technology, is seeking a firm to provide Enterprise IT Service Desk Managed Services. The selected contractor must provide a fully staffed service desk operating 24 hours a day, 7 days a week, utilizing certified Tier 1 and Tier 2 technicians. The primary objective is to increase first contact resolution by applying ITIL best practices, modernizing service delivery with emerging technology, and expanding Tier 0 self-service options. This is a restricted solicitation open only to prime contractors certified as County-Based Business (CBB), County-Based Small Business (CBSB), County-Based Minority Business Enterprise (CBMBE), or County-Based Small Minority Business Enterprise (CBSMBE). The contract is a firm-fixed-price agreement consisting of a two-year base period with two optional one-year extensions, though funding beyond the first year is contingent upon appropriation. Award will be based on a best value trade-off analysis where technical factors are weighted more heavily than price. Proposals must be submitted via the SPEED eProcurement Platform by December 17, 2026, and must be divided into a Technical Proposal volume and a Price Proposal volume. Key requirements include a 15% CBMBE supplier utilization goal, strict adherence to ADA and non-discrimination mandates, and the provision of comprehensive security compliance documentation and background checks for all assigned personnel.

POSTED

about 20 hours ago

DEADLINE

in about 1 month

AI Contract Overview

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The contract pertains to the licensing and ongoing maintenance of Tessitura ticketing software for the Department of Cultural Affairs in New Mexico. It is a solicitation issued to secure services valued between $500,000 and $800,000, emphasizing the procurement of a comprehensive ticketing solution that includes software licensing and support. The solicitation was posted on August 22, 2025, with a response deadline set for September 7, 2025, inviting qualified vendors to submit proposals for consideration. The contract aims to enhance the department's ticketing capabilities, ensuring reliable software operation and maintenance support. The project is managed by Damian Jaramillo, who can be contacted via email or phone for further details. The services are to be performed within New Mexico, aligning with the state’s procurement regulations and supporting the department’s efforts to improve cultural event management and ticketing efficiency. The procurement process is conducted through the New Mexico State Procurement Portal, providing interested vendors with access to detailed information and submission guidelines. This initiative underscores the state's commitment to leveraging modern technology solutions to better serve its cultural institutions and the public.

General Info

Documents

1
PDF, Low prioritydetermination-and-findings
Low

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Timeline

PhaseAwarded
Posted

Solicitation

Awarded

Contract was awarded

Submission Closed

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Organization & Contact Information

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AgencyNew Mexico → Department Of Cultural Affairs
Contacts1 person available
OfficeN/A

Full Description

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TESSITURA TICKETING SOFTWARE AND MAINTENANCE

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