Third Party Administrator (Claims Services)

The contract involves Bernalillo County's solicitation for third-party claims administration services, specifically targeting claims related to law enforcement, multi-line coverage, property, first-party auto, and ancillary policies. The selected provider will serve as a third-party administrator (TPA) to manage and process claims across these coverage areas, replacing existing coverage arrangements with the New Mexico Counties Insurance Authority. The procurement process is formalized under a Request for Proposals (RFP 8-26-JM), with a submission deadline set for October 9, 2025. The contract size is estimated to range between $500,000 and $2,000,000, reflecting the scope and complexity of the claims services required. In addition to the core service requirements, prospective contractors must comply with Bernalillo County’s procurement policies, including mandatory disclosure of campaign contributions exceeding $250 made to applicable public officials within the past two years. This disclosure is documented through a detailed Campaign Contribution Disclosure Form, which outlines definitions, reporting obligations, and potential consequences for non-compliance, such as contract cancellation or termination. Contractors are also required to submit a Submittal Letter confirming their identity, contact information, acknowledgment of received addenda, and commitment to adhere to all relevant civil rights laws and procurement conditions. Overall, the contract aims to secure a qualified, compliant claims administrator capable of efficiently managing multiple lines of coverage while adhering to county regulations and transparency standards.