Tier 1 AI-Powered Chatbot Solution
Contract Overview
Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.
AI Contract Overview
This subcontract opportunity with the Department of Defense, specifically the Navsup Flt Logistics Ctr Norfolk, involves the supply and maintenance of an AI-powered chatbot for prime contractors on Department of the Navy HRBCC projects. The selected provider will develop and deploy a conversational AI interface designed to manage Tier 1 self-service benefit inquiries. This requires the integration of the tool within the Benefits Line ecosystem and the continuous updating of the knowledge base to reflect current legislative changes. The project necessitates the use of advanced NLP platforms and strict adherence to Navy cybersecurity standards for all public-facing tools. The primary objective is the delivery of a fully functional and maintained AI chatbot interface. Interested parties should note the response deadline of September 16, 2026, and the associated NAICS code 541511.
General Info
Agency
NAICS
Place of Performance
VA, 23709Set-Aside
Documents
This scope was carved out of N69199HRBCCFY27.
The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.
Civilian Human Resources Benefits Contact Center (HRBCC)
AI Contract Breakdown
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Timeline
Response Deadline
Organization & Contact Information
Full Description
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