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Tier 1 AI-Powered Chatbot Solution

Active
Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract opportunity with the Department of Defense, specifically the Navsup Flt Logistics Ctr Norfolk, involves the supply and maintenance of an AI-powered chatbot for prime contractors on Department of the Navy HRBCC projects. The selected provider will develop and deploy a conversational AI interface designed to manage Tier 1 self-service benefit inquiries. This requires the integration of the tool within the Benefits Line ecosystem and the continuous updating of the knowledge base to reflect current legislative changes. The project necessitates the use of advanced NLP platforms and strict adherence to Navy cybersecurity standards for all public-facing tools. The primary objective is the delivery of a fully functional and maintained AI chatbot interface. Interested parties should note the response deadline of September 16, 2026, and the associated NAICS code 541511.

General Info

DoD subcontract for AI chatbot development and maintenance for Navy HRBCC benefit inquiries.

Agency

Department Of Defense → Navsup Flt Logistics Ctr NorfolkView Agency

NAICS

541511 - Custom Computer Programming ServicesView NAICS

Place of Performance

VA, 23709

Set-Aside

NONE

Documents

This scope was carved out of N69199HRBCCFY27.

The full solicitation package (2 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Civilian Human Resources Benefits Contact Center (HRBCC)

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Timeline

Posted

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Response Deadline

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Response Deadline

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Organization & Contact Information

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AgencyDepartment Of Defense → Navsup Flt Logistics Ctr Norfolk
ContactsNo contacts available
OfficeN/A
Organization / Agency
Department Of Defense → Navsup Flt Logistics Ctr Norfolk
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Office AddressN/A
ContactsNo contact information available

Full Description

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Supplies and maintains an AI-powered chatbot for prime contractors on Department of the Navy HRBCC projects. Develops and deploys a conversational AI interface to handle Tier 1 self-service benefit inquiries, integrating the tool with the Benefits Line ecosystem and updating the knowledge base per legislative changes. Requires NLP platforms and adherence to Navy cybersecurity standards for public-facing tools. Delivers a functional, maintained AI chatbot interface.

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POSTED

about 22 hours ago

DEADLINE

in 3 days
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