This Government Contract opportunity from Department Of Defense was posted on September 1, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Tier 1 & 2 Functional Help Desk Support

Closed

Federal

Submission Closed09/30/2026, 09:00:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

Active Opportunities Like This One

NAICS: 541513

New

Managed Information Technology Services

Solicitation # managed-information-technology-services

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Housing Authority of the City of Los Angeles

POSTED

DEADLINE

Database Administration and Technical SupportThis subcontract for Database Administration and Technical Support involves the technical maintenance and administration of the I3/IGOV database for prime contractors working on State of Alabama projects. The selected provider will be responsible for executing regular database backups, optimizing query performance for licensee searches, and applying necessary security patches using SQL Server, Oracle, or PostgreSQL. The final deliverables include a fully maintained database system accompanied by detailed uptime logs. Qualified candidates must hold professional database certifications to perform these services under NAICS code 541513. The opportunity was posted on October 27, 2026, with a response deadline of October 30, 2026. This project is managed through the Alabama Administration Unit.

544_ADMINISTRATION UNIT

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Cisco NX-OS Implementation and Migration EngineeringThis subcontract for the East Riding of Yorkshire Council focuses on the implementation of network architecture and service migration for data centre projects. The selected provider will be responsible for configuring Cisco NX-OS switches and executing the migration of workloads and traffic from ACI to NX-OS. The scope of work includes comprehensive system validation and cut-over activities to ensure the delivery of a fully operational Cisco NX-OS based data centre network. Qualified candidates must hold a CCNP or Cisco Certified Specialist - Data Center Implementation certification. The opportunity was posted on October 27, 2026, with a response deadline of November 11, 2026. This project falls under NAICS code 541513 and involves supporting prime contractors to modernize the council's network infrastructure.

East Riding of Yorkshire Council

POSTED

DEADLINE

Website Maintenance and Technical SupportThis subcontract for Website Maintenance and Technical Support serves Southern Electric Power Distribution Plc, focusing on the stability and availability of their website projects. The scope of work involves providing prime contractors with essential technical support and routine maintenance, including software updates, patching, performance monitoring, and the troubleshooting of website errors. The primary objectives of the contract are to maintain consistent website uptime and ensure the timely resolution of technical support tickets. Interested parties should note that the response deadline is November 21, 2026, and the project falls under NAICS code 541513.

Southern Electric Power Distribution Plc

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DEADLINE

Vocera System Maintenance and Premier Plus Support ServicesThe Vocera System Maintenance and Premier Plus Support Services subcontract is a Service-Disabled Veteran-Owned Small Business set-aside issued by the Department of Veterans Affairs Technology Acquisition Center Nj. The contract focuses on providing technical maintenance and administrative management for prime contractors operating within VA medical centers. Key responsibilities include executing software upgrades, managing databases, configuring badges, administering call routing, and performing vulnerability remediation. The selected provider must ensure all work adheres to strict federal standards, including Zero Trust VA Critical Security Controls, IPv6 compliance, and ESSN reduction requirements. The primary deliverables for this engagement are a fully operational system and detailed vulnerability remediation reports. This opportunity falls under NAICS code 541513 and requires responses by November 2, 2026.

Technology Acquisition Center Nj (36C10B)

POSTED

DEADLINE

NOAA Corporate Database & Security Compliance SupportThe NOAA Corporate Database and Security Compliance Support subcontract focuses on providing essential backend database maintenance and IT security compliance for prime contractors working on NOAA Coast Pilot Production System projects. The scope of work includes the maintenance of NOAA corporate databases, security software, and desktop operating systems to ensure full alignment with NOAA IT security directives and International Hydrographic Organization standards. To execute these tasks, personnel are required to utilize VPN accounts and CAC authentication. Managed under NAICS code 541513 for the Department of Commerce NOAA, the project is based in Silver Spring. The primary deliverables include the maintenance of a fully compliant database environment and the submission of monthly reports detailing system security and stability. Interested parties should note the response deadline of November 6, 2026.

Department Of Commerce Noaa

POSTED

DEADLINE

Alaris System Software Maintenance and Network IntegrationThe Alaris System Software Maintenance and Network Integration subcontract involves providing specialized technical updates and network configuration services for the Alaris System at VA Butler Healthcare Care Center projects. The scope of work includes managing software updates for the Alaris Systems Manager and Guardrails Suite MX, configuring network IP address ranges, and ensuring that wireless modules maintain FIPS 140-2 compliance. Managed under NAICS code 541513 for the Department of Veterans Affairs, the contractor is responsible for delivering a fully updated software environment and detailed technical support logs. This engagement supports prime contractors in maintaining critical healthcare system infrastructure through precise software management and network integration.

244-NETWORK Contract Office 4 (36C244)

POSTED

DEADLINE

WDXRF Software Updates and Hardware UpgradesThis subcontract focuses on the supply and installation of software updates and hardware upgrades for the Thermo Fisher Scientific WDXRF system. The scope of work involves providing the latest manufacturer software versions and implementing hardware enhancements to improve overall system performance for prime contractors working on West Virginia Department of Transportation projects. To ensure system integrity, the provider must hold the necessary authorization to deliver official manufacturer software updates. The project is based in Charleston, West Virginia, and falls under NAICS code 541513. Interested parties must adhere to the response deadline of November 12, 2026, at 3:30 PM. The final deliverables for this contract include the successful installation of updated software and the integration of all required hardware components.

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IT Hardware Installation and Training ServicesThis subcontract opportunity for IT Hardware Installation and Training Services involves the physical installation and configuration of Dell hardware for prime contractors supporting the Maryland Department of Information Technology. Work will be performed at 100 Community Place in Crownsville, Maryland, and includes the setup of laptops and docking stations, specialized hardware configuration, and the delivery of end-user training. The primary goal is to provide fully operational hardware systems and completed training sessions. The project falls under NAICS code 541513 and is managed by the Maryland Department of Information Technology Administration. While open to qualified providers, there is a preference for MBE certified contractors. Interested parties must submit their responses by the deadline of November 5, 2026.

DoIT - Dept Of Information Technology - Administration

POSTED

DEADLINE

Post-Implementation Support and MaintenanceThis subcontract for the University of Louisville focuses on providing post-implementation support and maintenance for SaaS platform projects. The selected provider will deliver tiered technical support, manage software updates, and handle account management through remote support tools and help desk ticketing systems. Performance is measured by system availability and the successful resolution of support tickets in accordance with established Service Level Agreements for response and resolution times. The opportunity is categorized under NAICS code 541513 and was posted on October 26, 2026. Interested parties must submit their responses by the deadline of November 9, 2026.

University of Louisville

POSTED

DEADLINE

IT Installation and Training ServicesThis subcontract for IT Installation and Training Services supports the Maryland Department of Information Technology by providing physical hardware installation and end-user training for prime contractors. The scope of work specifically involves the deployment of 10 Dell Pro 3 16 systems and their associated docks utilizing standard IT deployment tools. The primary deliverables include fully operational hardware systems and the successful completion of required training sessions. Eligible bidders must hold Minority Business Enterprise certification to qualify for this opportunity. The project falls under NAICS code 541513 and is managed by the Maryland Department of Information Technology Administration. Interested parties must submit their responses by the deadline of November 5, 2026.

DoIT - Dept Of Information Technology - Administration

POSTED

DEADLINE

Microsoft Licensing Management and IT Support ServicesThe Microsoft Licensing Management and IT Support Services subcontract involves providing administrative and technical management of the Microsoft environment for prime contractors working on The Spencer Academies Trust projects. The selected provider will be responsible for monitoring license usage, optimizing the license mix, assisting with compliance audits, and delivering technical support through the M365 Admin Center. Key deliverables include a managed license environment and regular compliance reports. To be eligible, providers must hold Microsoft partner status and maintain a recognized security certification, such as Cyber Essentials, Cyber Essentials Plus, or ISO27001. The solicitation was posted on October 26, 2026, with a response deadline of November 23, 2026. This opportunity falls under NAICS code 541513 and is specifically tailored for the operational needs of The Spencer Academies Trust.

The Spencer Academies Trust

POSTED

1 day ago

DEADLINE

in 26 days

AI Contract Overview

This subcontract opportunity, titled Tier 1 and 2 Functional Help Desk Support, is a Small Business Set Aside under NAICS code 541513 for the Department of Defense, specifically the AFLCMC C3MK. The contractor will provide global functional operations help desk services for prime contractors on Airspace Mission Planning Division projects, offering 24/7/365 user support and initial triage for C2 applications across all time zones. Operations will be conducted within government-provided secure cloud environments, requiring personnel to maintain active security clearances for work on both classified and unclassified networks. The primary deliverables include resolved user tickets and detailed functional support logs. The response deadline for this opportunity is September 30, 2026.

General Info

Small business subcontract for 24/7 DoD functional help desk support, deadline September 30, 2026.

Agency

Department Of Defense → FA2318 Aflcmc C3MK

NAICS

541513 - Computer Facilities Management Services

Place of Performance

0, IL, 62225, USA

Set-Aside

SBA

Documents

This scope was carved out of AEROS.

The full solicitation package (4 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

RFI: Air Force Enterprise Rapid Operations Support (AEROS)

AI Contract Breakdown

Uniform Contract Format

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The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

PhaseClosed

PostedSep 1

subcontract

Response DeadlineSep 30

Deadline has passed

Submission Closed

09/30/2026, 09:00:00 PM UTC

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Organization & Contact Information

AgencyDepartment Of Defense → FA2318 Aflcmc C3MK

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Defense → FA2318 Aflcmc C3MK

Office AddressN/A

ContactsNo contact information available

Full Description

Performs global functional operations help desk services for prime contractors on AFLCMC Airspace Mission Planning Division projects. Provides 24/7/365 functional aid, user support for C2 applications, and initial triage of user issues across all time zones using government-provided secure cloud environments. Requires active security clearances for operation on classified and unclassified networks. Delivers resolved user tickets and functional support logs.